Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
- e. Agricultural Outreach Plan (AOP). Each State agency must develop an AOP every four years as part of the Unified or Combined State Plan required under sections 102 or 103 of WIOA. The AOP must include an assessment of need. An assessment need describes the unique needs of farmworkers in the area based on past and projected agricultural and farmworker activity in the State. Such needs may include but are not limited to: employment, training, and housing.
- 4. Outreach Activities
The local offices outreach activities must be designed to meet the needs of MSFWs in the State and to locate and contact MSFWs who are not being reached through normal intake activities. Describe the State agency's proposed strategies for:
- 4. Outreach Activities
- e. Agricultural Outreach Plan (AOP). Each State agency must develop an AOP every four years as part of the Unified or Combined State Plan required under sections 102 or 103 of WIOA. The AOP must include an assessment of need. An assessment need describes the unique needs of farmworkers in the area based on past and projected agricultural and farmworker activity in the State. Such needs may include but are not limited to: employment, training, and housing.
e. 4. C. Increasing outreach worker training and awareness across core programs including the Unemployment Insurance (UI) program and the training on identification of UI eligibility issues
Current Narrative:
To increase outreach worker training, the SMA had conversations with SWA leadership and internal equal opportunity officer regarding the Unemployment Claimant Handbook only being available in English to MSFWs. The SWA had the handbook translated into the Spanish language, increasing its access and use among Indiana’s MSFW population. The SWA is currently working with the unemployment administration to have the “Filling for Unemployment Insurance” brochure translated to Spanish, as well. These resources provide MSFWs with a better understanding of the UI program and allows advocacy staff to articulate the UI process with this information. This will better prepare MSFWs in applying for UI. Indiana designated UI computers in the one-stop comprehensive centers to help UI claimants with questions and/or issues about their claims. Staff direct claimants to use the computers, which connects them directly with a UI customer service representative at the call center. The UI call centers do have bi-lingual staff available for Spanish speakers. For languages besides Spanish, the call center is uses the state’s QPA vendor for interpretation services.
The Reemployment Services and Eligibility Assessments Program (RESEA) will be working with the SWA and SMA to identify MSFWs within the program. RESEA forms and documents will be translated into the Spanish language for MSFWs who are English Learners.