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e. 4. B. Providing technical assistance to outreach staff. Technical assistance must include trainings, conferences, additional resources, and increased collaboration with other organizations on topics such as one-stop center services (i.e. availability of referrals to training, supportive services, and career services, as well as specific employment opportunities), the Employment Service and Employment-Related Law Complaint System (“Complaint System” described at 20 CFR 658 Subpart E), information on the other organizations serving MSFWs in the area, and a basic summary of farmworker rights, including their rights with respect to the terms and conditions of employment.

Current Narrative:

For over a decade, the Indiana Department of Workforce Development contracted the outreach services under the monitor advocate system to a third party agency. Now that the SWA has a full-time dedicated advocacy staff, the SWA has been able to provide on-going technical assistance, bilingual materials, and recorded training webinars on the complaint system and human trafficking, which are all available on the WorkOne staff portal: https://www.in.gov/dwd/workonestaff/. Another resource is the MSFW desk aide, which assists WorkOne staff with the standard operating procedures for MSFWs. This aide also has the two definitions of seasonal and migrant farmworkers in order for staff to determine whether participants are MSFW.

The SWA is scheduling a pre-season agriculture roundtable (late February) and a post-season agriculture roundtable (mid-November), which will be led by the State Monitor Advocate (SMA). At these meetings the SMA will connect with all twelve workforce regions to provide training on several topics, such as: identifying and determining MSFWs at the local WorkOnes, an overview/refresher of the complaint system, farm labor contractor registrations, terms and conditions of employment for all agricultural job orders, and raising awareness in the form of presentations from other MSFW agencies.