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e. 3. B. Marketing the Employment Service Complaint System to Farmworkers and Other Farmworker Advocacy Groups.

Current Narrative:

Outreach workers take complaints while in the field. The employment service complaint system is marketed to farmworkers and to agencies. One mechanism used to promote the complaint system is the Florida Farmworker Helpline, a toll-free number farmworkers can call to file a complaint or report violations anonymously. Outreach materials such as the DEO 511N form, farmworker rights brochure and Farmworker Helpline business cards, include the helpline number. This number is featured prominently on complaint posters located in significant MSFW career centers. Helpline business cards are provided to agencies and businesses serving farmworkers. Farmworkers and agencies are informed complaints can be filed in person at any career center or with an outreach worker.