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  • III. Operational Planning Elements
    The Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—

III. b. 4. B. Assessment of One-stop Partner Programs

Describe how other one-stop delivery system partner program services and Combined State Plan partner programs included in the plan will be assessed each year. Such state assessments should take into account local and regional planning goals.

Current Narrative:

Many of the one stop partner programs are under the responsibility of DWD (i.e., Post-Secondary Career and Technical Education (Perkins), Local Veterans’ Employment Representatives and Disabled Veterans’ Outreach Program, National Farmworker Jobs Program, Senior Community Service Employment Program, Trade Adjustment Assistance Programs, and Unemployment Compensation Programs). Currently, DWD is providing monitoring and technical assistance to these programs, but DWD will work on a process to ensure quality and consistency of assessment, including a process for consistent review of partner goals outlined within each region’s local plan and the progress made by the partners.

DWD is in the process of setting State performance metrics in addition to the federal performance metrics/goals. State performance metrics will be outlined and monitored by DWD. A subset of performance metrics are Regional metrics. Specifically, DWD in collaboration with Regional Partners have developed regional dashboards to visualize data at the regional level for regions to use as a management tool.

In 2017, DWD restructured several programs allowing for closer collaboration between the Policy; Compliance and Monitoring; Performance and Data Quality; and Research and Analysis teams all under the Strategy Division. The Performance and Monitoring teams are working towards processes to incorporate regional level performance monitoring. The Performance, Monitoring and Field Operations teams are working towards building processes that incorporate Continuous Quality Improvement. These processes will be incorporated at the State Level for compliance monitoring and policy purposes. Focus is also paid to creating processes to incorporate more continuous quality improvement at the Regional and Local levels.