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  • III. Operational Planning Elements
    The Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
    • b. State Operating Systems and Policies
      The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in Section II Strategic Elements . This includes—

III. b. 8. Addressing the Accessibility of the One-stop Delivery System for Individuals with Disabilities

Describe how the one-stop delivery system (including one-stop center operators and the one-stop delivery system partners), will comply with section 188 of WIOA (if applicable) and applicable provisions of the Americans with Disabilities Act of 1990 (42 U.S.C. 12101 et seq.) with regard to the physical and programmatic accessibility of facilities, programs, services, technology, and materials for individuals with disabilities. This also must include a description of compliance through providing staff training and support for addressing the needs of individuals with disabilities. Describe the State’s one-stop center certification policy, particularly the accessibility criteria.

Current Narrative:

III (8) Addressing the Accessibility of the One–Stop Delivery System. Describe how the one–stop delivery system (including one–stop center operators and the one–stop delivery system partners), will comply with section 188 of WIOA (if applicable) and applicable provisions of the Americans with Disabilities Act of 1990 (42 U.S.C. 12101 et seq.) with regard to the physical and programmatic accessibility of facilities, programs, services, technology, and materials for individuals with disabilities. This also must include a description of compliance through providing staff training and support for addressing the needs of individuals with disabilities. Describe the State’s one–stop center certification policy, particularly the accessibility criteria. (This Operational Planning element applies to core programs.)

As part of the One Stop MOU agreement process, VR will certify the One–Stop system addressing any accessibility issues. Relying on VR’s expertise in this area, it will make recommendations and assist in program development when applicable.

In addition to VR’s technical assistance for One–Stop certification, each One Stop has updated Equal Opportunity posters with several persons to contact in the event they believe they have been subjected to discrimination under WIOA. Each screen in Delaware JobLink has a link to the One Stop’s non–discrimination policy and individuals to contact if they believe they have been subjected to discrimination.

Under WIOA, there will be monthly partner meetings for all One Stop partners to share information including technical assistance from VR on providing services to individuals with disabilities.

While individuals with unidentified disabilities usually receive services within the general population due to personal choice, when disabilities are identified specific services are available. DOL–DET is a Ticket to Work Employment Network provider. Through signage, videos and discussion with one stop staff, individuals who are receiving social security and want to learn more about this program with are offered an initial assessment with a case manager.

Within each One Stop an individual has been identified as the ticket to work case manager. This individual works closely with a VR designee to determine the best service plan for the individual and if they chose to enroll in the ticket to work program.

During the initial assessment interview, one of the three service options below will be chosen.

• The individual will be serviced by the ticket to work case manager and receive one on one service including referrals to additional services

• The individual is not in need of case management services and will perform self–service job search and may self–select for additional one stop services

• The individual is in need of more intensive services and will be referred to VR for service. The division of Vocational Rehabilitation is located within each one–stop.

This disability expert working with other One Stop staff enables services to be provided in the one–stop. VR often refers individuals with disabilities to the One Stop when services are not immediately available at VR. Both agencies are housed within the One Stop and work closely together.

DDOE Title II providers will serve participants requiring services under ADA and Section 504 of the Rehabilitation Act. DDOE Adult Education will provide mandatory trainings, in person and/or electronically to ensure that all providers are aware of student rights and program responsibilities under these laws. The DDOE Adult Education will use its Student Accommodations Application Process to identify, monitor and track requests and accommodations provided. DDOE Adult Education will continue to collaborate closely with Delaware Vocational Rehabilitation to provide our mutual clients with the supports they need to be successful in the workplace... All One Stop locations are compliant with ADA. This includes either an elevator or ramp access to building and automatic doors. There is one location which does not have automatic doors, and that location is scheduled to be relocated in the summer of 2016 at which time automatic doors will be included. All One Stop locations are on fixed and paratransit bus routes. Each One Stop has a designated computer in the resource room which has JAWS and a screen reader to serve individuals who are blind and visually impaired. For the deaf we have interpreter services available. The Division of Vocational Rehabilitation, or other certified disability accessibility evaluation entity, will conduct an accessibility checklist at least bi-annually.