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  • III. Operational Planning Elements
    The Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
    • b. State Operating Systems and Policies
      The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in Section II Strategic Elements . This includes—

III. b. 9. Addressing the Accessibility of the One-stop Delivery System for English Language Learners

Describe how the one-stop delivery system (including one-stop center operators and the one-stop delivery system partners) will ensure that each one-stop center is able to meet the needs of English language learners, such as through established procedures, staff training, resources, and other materials.

Current Narrative:

IV. COORDINATION WITH COMBINED STATE PLAN PROGRAMS. If the State is submitting a Combined State Plan, describe the methods used for joint planning and coordination of the core programs and the other programs and activities covered by the Combined State Plan

Section IV. Coordination with Combined State Plan Programs

Coordination with partner agencies began in Delaware Wednesday January 21, 2015 with a kick–off meeting to introduce the Workforce Investment and Opportunity Act. In addition to state agency attendees, representatives from the U.S. DOL ETA Region 2 Philadelphia Office attended this initial meeting and provided remarks.

Tuesday, May 19th a follow up meeting occurred with the partner agencies to review the One–Stop requirements and design. In addition, there was a discussion introducing the state plan requirements and advantages for the partner agencies to participate in the combined planning process.

A central email box was established to coordinate communication among the partner agencies and to ensure the efficient and expedient flow of ideas.

Two committees emerged to coordinate and plan for WIOA. The Combined Plan Partner Planning Committee and the One–Stop Partner Planning Committees were formed. • Each One-Stop Center and WIOA partners utilizes Delaware JobLink (DJL), which is a workforce development system. DJL has an integrate software program powered by Google that translates embedded DJL programs such as Job-seeker Registration and Resume Builder into multiple world languages. As part of the client registration process, policies and procedure; DJL identifies Client’s needs and barriers and determines if the client is an English language learner. • To ensure DOL –DET meets the needs of English Language learners and others; DET trains staff through monthly meeting to address Q&A’s. Also, local One-Stop Centers (AJCs) conduct monthly training sessions based on local county needs. All information is located in a commonly accessible staff folder and is shared and discussed by AJC Area Operations Managers and Supervisors. • Furthermore, each AJC has trained Employment Services Specialists in the Registration and Resource Room area that identify client’s needs for English language learning. Staff then refers these clients to approved DDOE Adult Education certification classes such as Delaware Technical community College and University of Delaware. • For RES and RESEA programs, our AJC’s mandate that claimants complete their ESL certifications as program compliant requirements. • For hearing impaired, all of Delaware’s AJC’s are in close proximity (same building) to the Division of Vocational Rehabilitation. Due to this, sign language translators are easily accessible based on client’s needs and requirements. • Besides the above, DOL-DET and WIOA partners refer clients based on their needs to local resources who could better serve their needs. • DOL-DET’s AJC’s have trained Spanish speaking Employment services Specialists who are trained to assist clients. AJC’s and WIOA partners also have Applicant Services brochures in Spanish.