Florida PYs 2020-2023 Published Approved

Located in:
  • III. Operational Planning Elements

    The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above.  Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs.  This section must include—

    • a. State Strategy Implementation

      The Unified or Combined State Plan must include–

      • 2. Implementation of State Strategy

        Describe how the lead State agency with responsibility for the administration of each core program or a Combined Plan partner program included in this plan will implement the State’s Strategies identified in Section II(c). above. This must include a description of—

III. a. 2. D. Coordination, Alignment and Provision of Services to Employers

Describe how the entities carrying out the respective core programs, any Combined State Plan partner program included in this plan, required and optional one-stop partner programs will coordinate activities and resources to provide comprehensive, high-quality services to employers to meet their current and projected workforce needs and to achieve the goals of industry or sector partners in the state.  The activities described shall conform to the statutory requirements of each program.

Current Narrative:

Coordination, Alignment and Provision of Services to Employers

The CareerSource Florida network, including the Business and Workforce Development team at CareerSource Florida and its LWDB partners, offers businesses in Florida or businesses relocating to Florida a completely integrated talent support solution consisting of the state’s employee recruitment, retention and training services. As a component of its ongoing focus on continuous improvement, CareerSource Florida works to enhance employer satisfaction and measure effectiveness of employer outreach programs. 

CareerSource Florida collaborates with industry associations, economic development partners, local board sector-focused business services managers and other partners targeting Florida’s Targeted Sectors of Focus. This sector strategy approach helps businesses meet their recruiting, hiring and training needs, while placing a priority on those targeted industries that matter most to Florida’s economy. Florida leverages the Salesforce software platform as a customer relationship management tool, allowing best-in-class management of interactions with stakeholders. This common system enables Florida’s LWDBs to work together to enhance customer and business services. Core program partners participate in conversations about using Salesforce in their business outreach activities. 

CareerSource Florida provided sector strategy training and assistance to Local Workforce Development Boards on strategies, promotion of services and sharing of best practices to industry groups by collaborating with core partners at the local level to meet business talent development needs. Training has been provided to local workforce development boards and partners through national experts in sector strategy and work-based learning, workforce development summits and quarterly webinars. Coordination and alignment between services and partners are created through activities at the local level such as sector rounds, State of Talent events and other strategic initiatives throughout the state.  Core partners also serve on local workforce development boards where their expertise is used to guide sector strategy approaches for business industry groups that leads to talent solutions.

Vocational Rehabilitation formalized a Business Relations Program focused on building and sustaining partnerships with business and industry through effective services driven by employer needs. These partnerships will lead to competitive integrated employment and career exploration opportunities for VR customers.

The Florida Division of Blind Services is expanding business relationships with employers at the local level to identify and maximize competitive integrated employment opportunities and career exploration opportunities for adults and students. Each district holds membership with one or more chambers of commerce. Employment Placement Specialists work with employers on their hiring needs and setting up work experiences. This gives job seekers opportunities for work-based learning experiences, training and obtaining employability skills.

The Florida Division of Blind Services will provide training to employment staff; increase utilization of the Talent Acquisition Portal by job seekers and employers; increase use of the Abilities Work Web Portal at abilitieswork.employflorida.com and its help desk; develop new vocational training programs at the residential rehabilitation center; continue sponsorship of self-employment opportunities; sponsor technology training; sponsor academic and vocational training; encourage careers in science, technology, engineering and mathematics to qualified individuals; and provide consultation and technical assistance to community partners and employers to promote the employment of people with disabilities.

The Florida Division of Blind Services works in partnership with chambers of commerce across the state to support the ongoing development of disability-owned business. The Employment Placement Specialists participate in EOP II training to improve marketing skills when communicating with employers. The Employment Placement Specialists build long-term relationships with businesses via outreach and rapid engagement with employers to meet their needs.

Florida seeks to increase collaboration between employer services to leverage expertise and prevent and eliminate duplication. Florida will work to coordinate employers’ services across all WIOA program partners.