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  • III. Operational Planning Elements
    The Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
    • a. State Strategy Implementation
      The Unified or Combined State Plan must include—
      • 2. Implementation of State Strategy
        Describe how the lead State agency with responsibility for the administration of each core program or a Combined Plan partner program included in this plan will implement the State’s Strategies identified in Section II(c). above. This must include a description of—

III. a. 2. D. Coordination, Alignment and Provision of Services to Employers

Describe how the entities carrying out the respective core programs, any Combined State Plan partner program included in this plan, required and optional one-stop partner programs will coordinate activities and resources to provide comprehensive, high-quality services to employers to meet their current and projected workforce needs. The activities described shall conform to the statutory requirements of each program.

Current Narrative:

Led by the Business and Workforce Development team at CareerSource Florida and its LWDB partners, the Expanding Business Engagement initiative encourages Florida employers to utilize the state’s employee recruitment, retention and training services. Building upon its successes, CareerSource Florida identifies and addresses challenges employers note in accessing workforce services. CareerSource Florida works to enhance employer satisfaction and measure effectiveness of employer outreach programs.

CareerSource Florida collaborates with business-focused managers in each LWDB, typically called business liaisons, who work closely with local employers to meet their hiring and training needs. Florida leverages the Salesforce software platform as a customer relationship management tool, allowing best-in-class management of interactions with stakeholders. This common system enables Florida’s LWDBs to work together to enhance customer and business services. Core program partners participate in conversations about using Salesforce in their business outreach activities. To provide updates on employer engagement and share best practices, quarterly webinars are conducted with CareerSource Florida, the business liaisons and the business services managers from the core program partners.

Vocational Rehabilitation formalized a Business Relations Program focused on building and sustaining partnerships with business and industry through effective services driven by employer needs. These partnerships will lead to competitive integrated employment and career exploration opportunities for VR customers.

The Florida Division of Blind Services is expanding business relationships with employers at the local level to identify and maximize competitive integrated employment opportunities and career exploration opportunities for adults and students. Each district holds membership with one or more Chambers of Commerce. Employment Placement Specialists work with employers on their hiring needs and setting up work experiences. This gives job seekers opportunities for work-based learning experiences, training and obtaining employability skills.

The Florida Division of Blind Services will provide training to employment staff, increase utilization of the Talent Acquisition Portal by job seekers and employers, increase use of the Abilities Work Web Portal at abilitieswork.employflorida.com and its help desk, develop new vocational training programs at the residential rehabilitation center; continue sponsorship of self-employment opportunities; sponsor technology training; sponsor academic and vocational training; encourage careers in science, technology, engineering, or mathematics to qualified individuals; and provide consultation and technical assistance to community partners and employers to promote the employment of people with disabilities.

The Florida Division of Blind Services works in partnership with chambers of commerce across the state to support the ongoing development of disability-owned business. The Employment Placement Specialists participate in EOP II training to improve marketing skills when communicating with employers. The Employment Placement Specialists build long-term relationships with businesses via outreach and rapid engagement with employers to meet their needs.

Florida seeks to increase collaboration between employer services to leverage expertise and prevent and eliminate duplication. Florida will work to coordinate employers’ services across all WIOA program partners.