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d. 2. L. ii. Identify the Goals and Priorities in Carrying Out the Vr and Supported Employment Programs.

Current Narrative:

The goals and priorities for the Division are reviewed annually and revised as necessary based on input from a variety of sources including the SRC, combined plan partners, the State Independent Living Council (SILC), the Client Advocacy Program (CAP), Tribal VR representatives, findings and recommendations from monitoring activities conducted under Section 107, and the IDVR management team, including management at the regional level. Additionally, the goals and priorities are informed by the Comprehensive Statewide Needs Assessment (CSNA) which is conducted every three years.

Goal 1 - Provide quality, relevant, individualized vocational rehabilitation services to individuals with disabilities to maximize their career potential

Priority 1 - Expand, monitor, and improve pre-employment transition services (Pre-ETS) to students with disabilities and similar services to youth.

Priority 2 - Provide a comprehensive array of services to individuals with disabilities, including individuals with Most Significant Disabilities (MSD).

Priority 3 - Hire and retain qualified staff to deliver quality vocational rehabilitation services.

Priority 4 - Improve usage of Labor Market Information/Career Pathways to inform customer career choice.

Goal 2 - Improve VR program efficiency through continuous quality improvement activities

Priority 1 - Meet or exceed negotiated targets on Primary Performance Indicators 1-5 established by the US Department of Education, Rehabilitation Services Administration.

Priority 2 - Revise IDVR’s Customer Satisfaction Survey in collaboration with the State Rehabilitation Council to increase the response rate, retention rate, and overall satisfaction rate.

Priority 3 - Maximize the utilization of comparable benefits.

Priority 4 - Increase IDVR integration with the workforce development system.

Priority 5 - Evaluate IDVR assessment expenditures.

Priority 6 - Revise internal case review process to align with WIOA requirements, and inform the continuous quality improvement cycle.

Priority 7 - Collaborate with Community Rehabilitation Program partners to improve the quality of services.

Priority 8 - Evaluate Customer Access to Services

Goal 3 - Meet the needs of Idaho businesses

Priority 1 - IDVR to be recognized by the business community as the disability experts in the workforce system.