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e. 2. D. Providing State Merit Staff Outreach Workers Professional Development Activities to Ensure They Are Able to Provide High Quality Services to Both Jobseekers and Employers.

Current Narrative:

Merit staff outreach workers are provided professional development activities to ensure they are able to provide high quality services to both jobseekers and employers. Bedrock of the professional development activities are courses taught by the Alabama State Personnel Department which include presentation skills, public speaking, and interviewing and selection.

Professional development programs are being evaluated to provide Career Center staff professional training and certification in the field of workforce development. This will include skills in career resources, career exploration, career planning, career development, interviewing, resumes, assessment, case management, job search, job development, job placement and employer outreach services. The training will complement Alabama Department of Education staff training which has implemented Kuder Career Advisor Training as their Career Planning System for all students. Selection of a Professional Development program is scheduled for January 2017, with implementation March 2017.

Outreach staff training also leverages one-stop partner Veterans Program - National Veterans Training Institute (NVTI) training for LVER. This training closely tracks WIOA outreach training, and is conducted periodically at in-state venues as well as NVTI in Denver at the University of Colorado. Staff members are also afforded the opportunity to attend Southeastern Employment and Training Association (SETA) conferences twice a year to learn the latest in workforce development programs and skills training. A workforce partner committee has been formed and is exploring development of an annual state-wide workforce development conference further economic and workforce development in Alabama.

Additionally, Workforce 3-One training webinar offerings, to include MSFW training, are transmitted to One-Stop staff for live participation or viewing of recorded programs later.

The State Monitor Advocate visits Career Centers on a regular schedule and conducts training for staff on the MSFW program.