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a. 2. Describe Strategies Developed to Support Training and Awareness Across Core Programs and the Unemployment Insurance Program, and the Training Provided for Employment Services and WIOA Staff on Identification of Ui Eligibility Issues and Referral to Ui Staff for Adjudication.

Current Narrative:

When it comes to the attention of Wagner-Peyser-One-Stop Service Center Staff that an Unemployment Insurance Claimant is not able, available or seeking full-time work, they report this to the Unemployment Insurance. For claimants involved in the Reemployment Services and Eligibility Assessment program, issues are directly entered into the One-Stop Management Information System for review by the Unemployment Insurance and determined whether the claimant had “good cause”. For the remaining claimants, staff contacts Unemployment Insurance with the claimant’s information to investigate and determine whether or not the claimant had “good cause”. During 2016, the Unemployment Insurance, in conjunction with the Workforce Development, provided Eligibility Issues training for Employment Services staff. Reporting eligibility issues is a new requirement for the WIOA staff. The Eligibility Issue training will be available as needed and periodic updates will be delivered. This training consists of three modules:

  1. The Importance of Identifying and Reporting Eligibility Issues;
  2. How to Identify Eligibility Issues; and
  3. How to report Eligibility Issues