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III. b. 1. A. State Operating Systems That Support Coordinated Implementation of State Strategies (e.g., Labor Market Information Systems, Data Systems, Communication Systems, Case-management Systems, Job Banks, Etc.).

Current Narrative:

Pure Michigan Talent Connect is the State of Michigan’s official labor exchange system and is designed to be a one-stop website for job seekers, employers, and career explorers. Talent Connect brings together educators, employers, and talent. Talent Connect features information and tools that job creators and job seekers need to make educated decisions about hiring, career choices, and other talent-related efforts. A project to analyze the existing site for both functionality and look and feel is scheduled to begin by fall 2018.

Michigan Training Connect, the redesigned Eligible Training Provider List, is housed within Pure Michigan Talent Connect and provides job seekers with the tools they need to choose a training program to become employed in a high-demand job or industry. In early 2016, Michigan updated its Eligible Training Provider policy to incorporate additional requirements under WIOA, which includes providing wage outcome data to providers to eliminate their reporting burden and the need to rely on manual surveys. This will be provided by data attained by the Workforce Longitudinal Data System. A Lean Process Improvement project started in December 2017 to identify operational efficiencies and system enhancements to improve the user experience.

To address the need to increase the number of Michigan residents with high-quality, in-demand degrees and credentials, an online career planning tool, Michigan Education and Career Pathfinder (https://pathfinder.mitalent.org), was launched in October 2017. Pathfinder provides information to students, their parents, and guidance staff to make informed choices about education and career options in Michigan, as well as to help with the creation of educational development plans per Michigan Department of Education requirements. This free tool uses current labor market information, longitudinal wage data, and other institutional data and metrics, allowing improved skills-matching to career paths and jobs. The project was a multi-agency and partner effort. Phase 2 requirements are currently being defined to further enhance the tool and are anticipated to be implemented in late 2018.

Vocational Rehabilitation (VR) — Michigan Rehabilitation Services (MRS) and Bureau of Services for Blind Persons (BSBP)

VR uses electronic case management systems that are commercially developed proprietary software and system development services that allow MI VR counselors to effectively track and manage their customer caseloads. These are web-based case management systems developed for state vocational rehabilitation agencies. These companies are contracted to provide software enhancement services based on Federal regulation modifications from the Rehabilitation Services Administration (RSA) and the needs of clients, Michigan Rehabilitation Services and BSBP staff.

In addition, a module supporting the administration of the Business Enterprise Program was designed to assist staff in facilitating the Randolph-Sheppard Vending Program. This web based module which is an addendum to the case management system tracks information necessary for the monitoring of cafeteria, snack bar, and vendor information used by the Business Enterprise program.