Located in:
- III. Operational Planning ElementsThe Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and PoliciesThe Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in Section II Strategic Elements . This includes—
- b. State Operating Systems and Policies
III. b. 4. B. Assessment of One-stop Partner Programs
Current Narrative:
The state will initially assess One-Stop mandatory partners on whether they are meeting baseline federal requirements pertaining to co-location, cross-training, and meaningful virtual access to services in at least one comprehensive One-Stop in each Local Area. The state has secured agreement from all core programs, CDSS, and the County Welfare Directors Association to work collaboratively to ensure compliance on this matter.
The State Board will also develop a One-Stop assessment/certification policy that will further assess the effectiveness of the One-Stop system and the partnerships of the One-Stop partner programs at the local and regional level at least once every three years.
Recommendations on the criteria to be used in this assessment/certification are being developed through the One-Stop Design workgroup, convened and facilitated by both the State Board and EDD. This workgroup also includes representatives from all core programs and other state and local partners in the One-Stop system and is charged with identifying and disseminating information on best practices relating to business outreach, partnerships, and service delivery strategies, identifying and responding to implementation challenges, and providing policy recommendations to the State Board to guide the effective operation of the One-Stop system in California. Assessment/certification criteria will include all of the following:
o an assessment of leadership, planning and collaboration (how well are core programs involved and aligned?)
• an assessment of customer-focus and customer-centered design (do clients get the services they need?)
• an assessment of the manner in which the One-Stop will enable skills attainment leading to industry recognized credentials and degrees (does the One-Stop help move those with barriers to employment on a path to skills development?)
• an assessment of the way the One-Stop will use data for continuous improvement (do One-Stop operators utilize performance data to improve service delivery?)
• an assessment of professional development and staff capacity building (are frontline staff trained on the requirements of WIOA, the policies required under the State Plan, and to provide high quality, customer-focused services?)
• an assessment of employer engagement and focus on high growth sectors (is programing aligned with regional labor market dynamics?)
Requested Revision
California will annually assess performance of the one-stop partner programs using measures of employment, employment and/or further training, earnings, credentials, and industry of employment. For training providers, the state annually updates performance data on public and private training programs for its Eligible Training Program List for use by Title I Adult and Dislocated Worker programs. The measures used include: completion rate and employment rate.
Additionally, as indicated above, five directives have been issued by the State Board and EDD concerning One-Stop programs since the State Plan was drafted:
WSD15-12 - WIOA Phase I Memorandums of Understanding
This policy provides guidance on the development of Memorandums of Understanding (MOUs) under the Workforce Innovation and Opportunity Act (WIOA).
WSD16-09 - WIOA Phase II Memorandums of Understanding - Comprehensive AJCCs
This policy provides guidance and establishes the procedures regarding Workforce Innovation and Opportunity Act (WIOA) Phase II Memorandums of Understanding (MOU). This policy applies to all Local Workforce Development Boards (Local Board) and America’s Job Center of California SM (AJCC) required partners.
WSD16-14 - Selection of AJCC Operators and Career Services Providers
This policy provides the guidance and establishes the procedures regarding the selection of America’s Job Center of CaliforniaSM (AJCC) Operators and Workforce Innovation and Opportunity Act (WIOA) Adult and Dislocated Worker Career Services Providers. This policy applies to all Local Workforce Development Boards (Local Board).
WSD16-20 - Certification Process for Comprehensive AJCCs
This policy provides the guidance and establishes the procedures regarding certification of comprehensive America’s Job Center of CaliforniaSM (AJCC) locations. This policy applies to all Local Workforce Development Boards (Local Board).
WSD16-22 - WIOA Phase II MOUs - Affiliate and Specialized AJCCs
This policy provides the guidance and establishes the procedures regarding Workforce Innovation and Opportunity Act (WIOA) Phase II Memorandums of Understanding (MOU) for affiliate and specialized America’s Job Center of CaliforniaSM (AJCC) locations. This policy applies to all Local Workforce Development Boards (Local Board) and AJCC required partners.