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  • II. Strategic Elements

    The Unified or Combined State Plan must include a Strategic Planning Elements section that analyzes the State’s current economic environment and identifies the State’s overall vision for its workforce development system. The required elements in this section allow the State to develop data-driven goals for preparing an educated and skilled workforce and to identify successful strategies for aligning workforce development programs. Unless otherwise noted, all Strategic Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs.

    • b. State Strategic Vision and Goals

      The Unified or Combined State Plan must include the State’s strategic vision and goals for developing its workforce and meeting employer needs in order to support economic growth and economic self-sufficiency. This must include—

II. b. 4. Assessment

Describe how the State will assess the overall effectiveness of the workforce development system in the State in relation to the strategic vision and goals stated above in sections (b)(1), (2), and (3) and how it will use the results of this assessment and other feedback to make continuous or quality improvements.

Current Narrative:

The Department of Workforce Development (DWD) created the office of business intelligence in the spring of 2016 (now the Strategy division). This division is responsible for, among other things, WIOA benchmarking that drives a deeper understanding of performance to best serve Hoosier employers and employees. This division will work with the WIOA steering committee and the state workforce board to ensure the vision, goals and strategies of the state plan are moving the state workforce system in a positive direction.

This division has established agency Key Performance Indictors (KPIs) and performance measures to improve data-informed decision making. In establishing KPIs and performance measures, the first step is developing a philosophy and model to group measures. The highest measure is the vision/theme. The vision/theme then helps define the KPIs which are measures that enable the core programs to track success in reaching the vision. The next set of measures that KPIs inform are the individual program performance measures/themes. The two objectives of individual program performance measures/themes are to track outcomes from each program/unit and show how the program impacts the agencies KPIs and vision. The last set of measures are activity measures which are in place to monitor daily management activities with the purpose of tracking success towards the program performance measures.

By establishing KPIs and program performance measures/themes and more purposefully using data, the core programs can lay the foundation needed to most effectively support operational and organizational improvement. , In addition to establishing agency wide KPIs, DWD has worked in collaboration with Regional Partners to develop regional dashboards to visualize data at the regional level for regions to use as a management tool.

VR & DWD will continue to reassess state employee performance appraisal goals with the core indicators in mind. Currently staff are measured on select prior indicators and these will be updated to be in better alignment with the new common performance measures. Both agencies will also be modifying the outcome data elements that are captured for their respective providers to ensure appropriate alignment with the common performance measures.