Follow these steps to deny a State Staff Editor’s account request.
- Select ‘User Requests’ in the menu to view the User Requests page.
- Under ‘Viewing,’ if you do not already see ‘User Requested Changes’ displayed, choose it from the pull-down list. The most recent requests are at the top.
- Select the name of the person whose request you want to deny.
- In their profile under Pending Requests, you will see checkboxes indicating requested roles and programs. You can only deny a request for State Staff Editor role in your state’s program section.
- Select the checkbox of the role(s) you want to deny.
- Enter the required log message in the field below the selected role(s), so the requestor understands the reason this request is being denied.
- Select ‘Deny Selected.’
This will log the denial and update their access. A person cannot request a role that has been denied, however the role can be assigned by the State Program Director if needed.