- III. Operational Planning Elements
The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
III. b. 6. B. Assessment of Participants’ Post-program Success
Describe how lead State agencies will use the workforce development system to assess the progress of participants who are exiting from core programs in entering, persisting in, and completing postsecondary education, or entering or remaining in employment. States may choose to set additional indicators of performance.
Alabama utilizes UI wage rewards to track participant success for WIOA Title I and Title III programs for entered employment, employment relation and median wage measures. Agreements for Title II, (Adult Education) and Title IV Vocational Rehabilitation participants tracking for these three measures will be affected in order to track measurable employment and wage activity.
For the measures relating “Evidential Attainment,” “Measurable Skill Gains,” and “Effectiveness in Serving Employers” the core partner agencies will utilize extensive call management through the Alabama Career Center System data on these measures.
The Career Centers offer follow-up services to individuals who have completed program services. With follow-up services, the Career Center staff contacts each individual through phone calls, social media, emails, in-person, or whatever method preferred by the participant. This allows the workforce system to retrieve feedback from the customer on services provided, training programs attended, deficiencies and successes.