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b. 8. Describe the State’s process for familiarizing one-stop staff with the TAA program. 20 CFR 618.804(j), 20 CFR 618.305

Current Narrative:

Since TAA participants are often co-enrolled in WIOA programs, cross-training with WIOA staff is beneficial. This approach ensures that one-stop staff understand how TAA services integrate with WIOA programs.  WFWV Policy 3-22 provides case scenarios that allows staff to review possible real life scenarios of participants and identifies possible solutions to remove the perceived barriers.  Familiarizing one-stop staff with the TAA program's services and rules requires a combination of comprehensive training programs, collaboration with TAA experts, cross-training, continuous communication, and resource sharing. 

Supporting documentation to the policy also includes a case management checklist.  This checklist can help ensure consistency, efficiency, and quality in providing services to job seekers.  The checklist is helpful because it promotes consistency, efficiency, comprehensive service provision, improved communication, quality assurance, accountability, and flexibility. Case managers can better serve their clients, ensuring that all aspects of their cases are addressed and that they receive the support needed to achieve their employment and career goals.

One Stop Staff are given a list of Certified Petitions in their Regions and are part of the Rapid Response Informational meetings where TAA is discussed. The Reemployment Services and Eligibility Assessment (RESEA) staff are given a monthly listing of all Petitions to identify potential TAA participants. This is an ongoing process. Once a TAA Petition is Certified, the TAA State Staff works with the Local One-Stop staff to ensure all potential TAA participants are identified and served in a timely manner.

WFWV Policy 3-22 supporting documents can be found here

https://acrobat.adobe.com/id/urn:aaid:sc:US:3630ad1b-af0f-49cb-b22c-80c4aa01ed25