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d. 4. Provision of referrals to and application assistance for training and education programs and resources.

Current Narrative:

WFWV ES/UI staff will coach and direct claimants to educational opportunities if training is advisable for the desired employment outcome. Income test information will be provided to assist the customer apply for available financial aid. Cost and performance data, when available, will be available for review so customers will be able to make informed decisions on schooling. Joint partner staff training sessions will provide information and resource tools for staff to guide their referrals.