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b. Explain how the State will provide information and meaningful assistance to individuals requesting assistance in filing a claim for unemployment compensation through one-stop centers, as required by WIOA as a career service

Current Narrative:

WFWV’s UI and ES staff are fully cross-trained to assist individuals access a full range of services. The State maintains a presence in each AJC to ensure that customers meet the eligibility requirements during the initial application process and to offer support throughout the entire claim cycle. Eligibility information and claimant rights and responsibilities are also available on the website in a mobile-friendly environment.