Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
a. 3. Describe strategies developed to support training and awareness across core programs and the Unemployment Insurance (UI) program and the training provided for Employment Services and WIOA staff on identification of UI eligibility issues and referral to UI staff for adjudication
Current Narrative:
Local area case managers are required to review eligibility requirements and inform participants that they are required to report any changes to their employment status and/or eligibility for UI. The UI division has published a variety of resources on identifying eligibility issues. These resources are accessible to case managers and can be found here: DWD: Report Unemployment Fraud (in.gov)/.
DWD and UI are working collaboratively to evaluate current awareness levels and considering the development of additional tools to guide ES and WIOA staff on UI issue spotting and adjudication referrals. One consideration discussed for raising awareness is having a UI representative present at quarterly operations meetings with Wagner-Peyser and WIOA leaders to discuss topical issues within UI. As for training, we would like to have a standardized training that is updated on an annual or more frequent basis and is available virtually that provides an overview of the program and can be used to train new and/or existing staff. Additionally, all RESEA staff are already provided training annually on how to spot potential issues that would require adjudication through activities such as work search.