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  • III. Operational Planning Elements

    The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above.  Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs.  This section must include—

    • b. State Operating Systems and Policies

      The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements.  This includes—

      • 6. Program Data
        • A. Data Alignment and Integration

          Describe the plans of the lead State agencies with responsibility for the administration of the core programs, along with the State Board, to align and integrate available workforce and education data systems for the core programs, unemployment insurance programs, and education through postsecondary education, and to the extent possible, the Combined State Plan partner programs included in this plan.  The description of the State’s plan for integrating data systems should include the State’s goals for achieving integration and any progress to date.

          Describe data-collection and reporting processes used for all programs and activities, including the State’s process to collect and report data on co-enrollment, and for  those present in the one-stop centers.    

III. b. 6. A. ii. Describe the State’s plans to integrate data systems to facilitate streamlined intake and service delivery to track participation across all programs included in this plan

Current Narrative:

The MACC is WFWV’s management information system that covers all U.S. Department of Labor (USDOL) programs that it manages, except for the Unemployment Compensation systems where an interface allows for the immediate transfer of registration data from the UC benefits payment system to the MACC. All partners have interfaces in their information system that allow real time exchange of participant tracking information among all systems partners. Using the system, case managers can streamline the intake process by eliminating the need to duplicate data that is already available in the partner systems. They can also track an individual’s participation in all programs, including what services have been given or are scheduled to be given, development plans, outcomes, and other pertinent information. 

Current WFWV initiatives are designed to enhance and expedite interoperability among partners and individuals through data sharing. Recently, the state introduced a unified login system (single sign-on) for both unemployment and workforce job seeker applications. This seamless integration ensures a cohesive experience for customers, while simultaneously providing both unemployment and employment services with more comprehensive and actionable data.

The state plans to create more secure file transfer systems to facilitate more timely and effective communication between jobseekers, state frontline staff, employers, and other key stakeholders. Additionally, DoHS continues the implementation of its WV People's Access to Help (WV PATH) Integrated Eligibility System (IES) for serving SNAP, TANF, Medicaid, Child Support, and Child Welfare Clients. The full implementation of this IES offers enhanced opportunities for systems integration with other partners across the WDS to improve tracking of and outcomes for shared clients.