Located in:
- III. Operational Planning Elements
The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and Policies
The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements. This includes—
- 6. Program Data
- A. Data Alignment and Integration
Describe the plans of the lead State agencies with responsibility for the administration of the core programs, along with the State Board, to align and integrate available workforce and education data systems for the core programs, unemployment insurance programs, and education through postsecondary education, and to the extent possible, the Combined State Plan partner programs included in this plan. The description of the State’s plan for integrating data systems should include the State’s goals for achieving integration and any progress to date.
Describe data-collection and reporting processes used for all programs and activities, including the State’s process to collect and report data on co-enrollment, and for those present in the one-stop centers.
- A. Data Alignment and Integration
- 6. Program Data
- b. State Operating Systems and Policies
III. b. 6. A. ii. Describe the State’s plans to integrate data systems to facilitate streamlined intake and service delivery to track participation across all programs included in this plan
Current Narrative:
It is Indiana’s goal to continue to evaluate service delivery systems, seeking opportunities to streamline intake and track participation where possible to improve the overall experience and efficiency with which Hoosiers receive workforce services. While there are benefits to a unified system for intake and tracking of participation, at current state there are complex systems already in place across core partners to process, track and report participate level data. As opposed to a fully unified system for intake and tracking of participation, we are rather exploring a series of systems that are built with integrations designed to share the appropriate data, at the appropriate time, to enhance referrals, opportunities for co-enrollment and ultimately program outcomes.
As evidence of this forward progress, Indiana is pursuing a system integration between our Title I & III Case Management System and our Title II Adult Basic Education System. This integration is being designed to send participant level data from our Title II Adult Basic Education System to our Title I & III Case Management System. This will help us to identify where co-enrollment is already present as well as where there may be opportunities for co-enrollment where there are not. In addition to co-enrollment, this integration also aligns the data sources for quicker access and analysis.
Indiana has already taken significant steps toward system alignment in our services to employers. Core partners across Title I, II, III, and IV have a single source of access to a system that tracks engagement with employers. This approach ensures that a unified approach to serving employers across programs can be taken. Additionally, it supports a historical view on activities with employers and their engagement with WIOA programs. The single source of access for reporting and tracking engagement allows for greater efficiency in accessing and analyzing data across programs. As we look ahead to the next four years, our goals will be focused on enhancements to policies and procedures across programs that support data entry and service delivery.
In addition to the above examples, Indiana has also done system integrations between our UI systems and our Customer Relationship Management System that are designed to target outreach and track referrals for programs such as VETS and TAA. These integrations foster greater connectivity and allow us to deploy strategies that might traditionally be more manual processes. With these integrations in place, we are also able to track elements like success of referral.
While system integrations have been a priority for Indiana to better align data sources and conduct analysis, we are also focused on a learning management system designed to house training modules that support the transfer of knowledge among the core WIOA programs. All WIOA core programs have access to this platform where content can be shared and accessed.