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e. 4. B. Providing technical assistance to outreach staff. Technical assistance must include trainings, conferences, additional resources, and increased collaboration with other organizations on topics such as one-stop center services (i.e. availability of referrals to training, supportive services, and career services, as well as specific employment opportunities), the Employment Service and Employment-Related Law Complaint System (“Complaint System” described at 20 CFR 658 Subpart E), information on the other organizations serving MSFWs in the area, and a basic summary of farmworker rights, including their rights with respect to the terms and conditions of employment.

Current Narrative:

The EDD uses all of the methods referenced in this section to increase the capacity of its outreach worker staff. Additionally, the Foreign Labor and Farmworker Services Group (FLFSG) hosts quarterly MSFW conference calls to provide a forum for EDD staff as well as representatives from partner agencies and CBOs to discuss the delivery of services, training programs, and technical assistance to better serve MSFWs. Participants are able to share best practices, discuss outreach goals for the upcoming quarter, and promote partnerships with state agencies, NFJP grantees, and other CBOs. The Monitoring Advocate Office (MAO) and FLFSG obtain feedback to update and enhance EDD´s policies and procedures. Keynote speakers are invited to provide information and educational material at each quarterly MSFW conference call.

Below are examples of presenters and topics discussed during quarterly MSFW conference call:

  • The Agricultural Labor Relations Board provided an overview of its role and responsibilities, including the type of complaints it investigates and best practices for collecting information to process complaints. The MAO provided information regarding the elements reviewed during the on-site annual review of the Significant MSFW AJCCs for staff and management. The information focused on the MSFW Outreach Program daily and monthly reports, the recruitment of workers to the H-2A Temporary Agricultural Program job orders, and the Migrant Indicator of Compliance (MIC) report.
  • The Labor & Workforce Development Agency provided a presentation on former Governor Jerry Brown’s initiatives to increase services to MSFWs, which are further expanded under Governor Gavin Newsom, to ensure underserved populations are better served in California. The UI Branch provided an overview of the UI objectives related to the MSFW program and the requirement to provide meaningful assistance at peak times to MSFWs.
  • The Department of Industrial Relations (DIR) Division of Labor Standards Enforcement presented information regarding wages in California including the 2019 minimum wage, overtime requirements in agricultural, and MSFWs paid piece rate wages. In addition, the DIR Division of Occupational Safety and Health Administration presented information on best practices regarding heat illness prevention.