U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Located in:

e. 4. D. Providing State merit staff outreach workers professional development activities to ensure they are able to provide high quality services to both jobseekers and employers

Current Narrative:

Other professional development activities include participation in training courses provided through the U.S. Department of Labor-Employment and Training Administration’s WorkforceGPS online portal.  The following online modules are utilized: 

  • Agricultural Outreach Workers Training Module:  This module trains migrant service workers on Federal regulations, partner agency and migrant service organization roles, and focuses on procedures for outreach to migrant and seasonal farm workers. 
  • Business Services Units-Computer-Based Training Module:  This module covers procedures regarding engaging and meeting the needs of agricultural employers.  Participants will learn about the kind of services provided to agricultural employers through the Michigan One-Stop centers.
  •  Job Service Complaint System for Michigan One-Stop center front line staff- Computer-based training module:  This interactive computer-based module provides a high-level overview of the Job Service Complaint system.  This overview includes a review of the complaint process and what constitutes a valid complaint, how to identify when a written complaint is necessary, how to identify both Job Service related and non-Job Service related complaints and the actions to take on them, describes how to report apparent violations, and describes the appeals/hearing process. 

The State Monitor Advocate serves an integral role in determining and facilitating the training on the preceding topics.