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e. 5. B. Marketing the employment service complaint system to farmworkers and other farmworker advocacy groups

Current Narrative:

B. Marketing the employment service complaint system to farmworkers and other farmworker advocacy groups.

Biannually, the State Monitor Advocate trains AJC staff on the Employment Service Complaint System. AJC staff are then equipped to the Complaint System to jobseeker customers. The System is available through legal advocacy groups and other farmworker advocacy organizations. Upon request, the State Monitor Advocate speaks at advocacy meetings to highlight the System. MSFWs are advised of their right to file complaints during outreach visits. There are also posters providing information about specific contacts with whom to file complaints at AJCs. Additionally, the outreach workers, as well as the State Monitor Advocate provide information on filing complaints and all are made aware that they do not have to go to an AJC to do so. Maryland does not have day-haul facilities. Advocacy groups are made aware of the complaint system at joint meetings.