Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
- e. Agricultural Outreach Plan (AOP). Each State agency must develop an AOP every four years as part of the Unified or Combined State Plan required under sections 102 or 103 of WIOA. The AOP must include an assessment of need. An assessment need describes the unique needs of farmworkers in the area based on past and projected agricultural and farmworker activity in the State. Such needs may include but are not limited to: employment, training, and housing.
- 5. Services provided to farmworkers and agricultural employers through the one-stop delivery system
Describe the State agency's proposed strategies for:
- 5. Services provided to farmworkers and agricultural employers through the one-stop delivery system
- e. Agricultural Outreach Plan (AOP). Each State agency must develop an AOP every four years as part of the Unified or Combined State Plan required under sections 102 or 103 of WIOA. The AOP must include an assessment of need. An assessment need describes the unique needs of farmworkers in the area based on past and projected agricultural and farmworker activity in the State. Such needs may include but are not limited to: employment, training, and housing.
e. 5. B. Marketing the employment service complaint system to farmworkers and other farmworker advocacy groups
Current Narrative:
The Migrant and Seasonal Farm Worker (MSFW) outreach staff must provide a copy of the “Job Service Complaint System” poster to all MSFWs they encounter during outreach. The poster is required to be posted at every One-Stop center and is distributed to MSFW support service partner agencies. The State Monitor Advocate assumes the State Complaint Specialist (SCS) responsibilities and has a toll-free telephone number listed on the poster, complainants and anyone wishing to report an Apparent Violation can call the number which is answered by the SCS. The state takes an active role in promoting the Employment Service Complaint System, receiving nearly 400 complaints during the previous four-year cycle of the Agriculture Outreach Plans (AOP). The SCS also provides training to partner agency staff at the annual pre-season outreach worker training. The SCS conducts semi-annual training to One-Stop Complaint Coordinators and their back-up. The MSFW outreach workers receive training at Pre- and Post-Season Annual Training Conferences. The state uses form ETA 8429, Complaint/Apparent Violation Form, when receiving complaints/apparent violations.
Marketing includes:
- Distribution of flyers at restaurants, stores, and at Spanish and English media outlets such as radio stations and newspapers, to promote the Employment Service Complaint System;
- During an outreach contact, every MSFW will learn about the Employment Service Complaint System;
- One-Stop centers will display the poster "If you have a complaint;" (English & Spanish)
- Attendance at grower shows and other venues farmers frequent to communicate the value of the Agricultural Recruitment System (ARS);
- Providing overview training for all staff and partners so they can help spread the word about ARS;
- Information about the Employment Services Complaint System and ARS are posted on the Pure Michigan Talent Connect (PMTC) website; and