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e. 4. C. Increasing outreach worker training and awareness across core programs including the Unemployment Insurance (UI) program and the training on identification of UI eligibility issues

Current Narrative:

The Department of Labor and Economic Opportunity continues to offer training opportunities to all merit staff as well as staff of the Michigan Works! One-Stop centers, to maintain awareness across core programs to ensure the provision of services where needed.  In addition, the Unemployment Insurance Agency provides comprehensive training on identifying and reporting Unemployment Insurance eligibility issues.  Lastly, merit staff continue to receive professional development opportunities through a variety of methods which include serving in process improvement workgroups, taking a lead on updating work unit procedures, as well as participating in training courses offered by the state.