Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
b. Explain how the State will provide information and meaningful assistance to individuals requesting assistance in filing a claim for unemployment compensation through one-stop centers, as required by WIOA as a career service
Current Narrative:
Labor exchange staff play a key role in providing re-employment assistance to unemployment insurance (UI) claimants and other unemployed individuals. UI claimants have access to all comprehensive services, support and assessment services available through the One-Stop Career Centers, as well as individually designed service and guidance as identified.
Posters and brochures providing claimants information on how to file unemployment insurance claims are available in the resource centers both in print form and on the VDOL website. Labor exchange staff provide claimants with a step-by-step guide to filing their unemployment claim.
Labor exchange staff in the twelve One-Stop Career Centers focus their assistance with UI customers on re-employment activities, such as job search assistance, resume writing activities, online application assistance, local labor market information, interview preparation, job hunting workshops, providing information on upcoming job fairs and hiring events, training and educational opportunities and access to computers, printers, copiers, fax machines and telephones. In addition, staff are trained and have the knowledge to assist claimants in filing weekly online claims and to provide general information to the claimant on their responsibilities as a claimant.
Staff offer services which provide many avenues and resources to match skill sets with job opportunities, assistance from a WIOA case manager for assessments to identify interests, skills, experience and education to match up with existing job postings on Vermont JobLink.
When individuals meet with labor exchange staff, referrals are made to internal partners including: WIOA case managers, ICAN case managers, JVSG staff, registered apprenticeship staff, as well as external community partners for a wide range of services and resources to increase current and future employment options.