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b. Explain how the State will provide information and meaningful assistance to individuals requesting assistance in filing a claim for unemployment compensation through one-stop centers, as required by WIOA as a career service

Current Narrative:

Information, both written and verbal, on filing a claim for unemployment compensation is available in the reception area/front desk in all one-stop centers where client service needs are assessed and identified. Telephone and internet computer access for filing claims are provided in One-Stop Center resource rooms. Individuals needing assistance in filing claims are provided staff-assistance by Wagner-Peyser resource room attendants.