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a. 3. Describe strategies developed to support training and awareness across core programs and the Unemployment Insurance (UI) program and the training provided for Employment Services and WIOA staff on identification of UI eligibility issues and referral to UI staff for adjudication

Current Narrative:

  • Provide training to W-P and WIOA staff on core programs, including TAA, Veterans programs, MSFW, and Dislocated Worker and Youth programs.
  • Develop and provide trainings on Unemployment Insurance (UI) program activities, including California Training Benefits (CTB), Trade Readjustment Allowance (TRA) benefits, Personalized Job Search Assistance (PJSA), and Reemployment Services and Eligibility Assessments (RESEA).  Additionally, the trainings include UI claim filing eligibility basics, UI claim management, navigating UI’s public facing computer system, and understanding UI notices sent to claimants. Employment Services and WIOA staff also receive training on identifying potential UI eligibility issues that may arise from the PJSA or RESEA and how to refer these potential issues to UI staff for adjudication.