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a. 3. Describe strategies developed to support training and awareness across core programs and the Unemployment Insurance (UI) program and the training provided for Employment Services and WIOA staff on identification of UI eligibility issues and referral to UI staff for adjudication

Current Narrative:

When it comes to the attention of a Wagner-Peyser One-Stop center staff that an Unemployment Insurance (UI) Claimant is not able, available or seeking full-time work, they report this to the UI.  For claimants involved in the Reemployment Services and Eligibility Assessment program, issues are directly entered into the One-Stop Management Information System for review by the UI and determined whether the claimant had “good cause”.  For the remaining claimants, staff contacts UI with the claimant’s information to investigate and determine whether the claimant had “good cause”.

In 2019, the UI, in conjunction with the Workforce Development, collaborated with the Michigan Works! Employment Service staff to explore each other’s work roles in order to fully understand the services UI and Michigan Works! provided to the UI claimant.  UI was provided a complete orientation of the services provided at Michigan Works!, and Michigan Works! learned firsthand how UI interacts with the claimant. During this collaboration, UI provided extensive training to Employment Service and WIOA staff in how to gather information from the claimant to determine if eligibility issues were apparent and requires UI’s attention. At that time, a referral to UI staff would be made for further assistance. 

Capacity Building and Professional Development (CBPD) allocations for each Program Year  (PY) are issued to our local Michigan Works! Agencies. The CBPD funding may be utilized for, but not limited to supporting state and local partnerships, enhancing system capacity to  provide opportunities for individuals with barriers to employment to enter in-demand industry sectors or occupations and nontraditional occupations, developing and improving local program performance and goals, and  assisting  ongoing system development and proficiency, including professional development and technical assistance.

Prior to the 20th calendar day of the month following the end of each quarter, a Quarterly Narrative Report containing the following information must be submitted to the WD by each MWA or by the Michigan Works! Association on their behalf:

  • Identification of CBPD goals.
  • Identification of the programs supported by the funding.
  • Description of the types of training provided.
  • Number of staff receiving each type of training.
  • Identification of barriers to achieving goals (if any).
  • Statement and/or statistics indicating whether goals were met.
  • Other performance related information.