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Indiana PYs 2020-2023 Published Approved

Wagner-Peyser Act

Located in:

a. 2. Describe how the State will utilize professional development activities for Employment Service staff to ensure staff is able to provide high quality services to both jobseekers and employers

Current Narrative:

DWD will provide training to one-stop system staff by making use of various media to accommodate different learning styles. These will include, but not be limited to in-person training events, webinars, self-paced instruction, procedure manuals and best practices, and video recordings available online. DWD recently rolled out a new staff portal where all of these materials will be housed and accessible to all regional and DWD staff.  Many training opportunities will also include step-by-step instruction guides with visual images incorporated into the guides. Additionally, with most of the training offerings being posted online, there is broader access for more partners within the One-Stop system. DWD will provide business systems and program training to include the case management and labor exchange system, the business engagement system, and assessment programs/tools for WorkOne constituents. 

All DWD employees have been given LinkedIn Learning licenses and Wagner-Peyser staff are assigned job-related training modules to complete as part of their performance expectations and staff development.