Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
a. 2. Describe how the State will utilize professional development activities for Employment Service staff to ensure staff is able to provide high quality services to both jobseekers and employers
Current Narrative:
The State provides professional training and development for Employment Services staff using a multi-modality approach (e.g., conduct classroom training, create online training modules, host webinars, disseminate instructional videos, etc.). Training and development activities seek to increase staff knowledge, skill, and competence level in specific program areas [e.g., Migrant and Seasonal Farmworkers (MSFW), Trade Adjustment Assistance Act (TAA), and Veteran Services] to ensure staff is able to provide high quality services to job seekers, employers, and WIOA partners.
Training ensures that all Employment Services staff have the knowledge base and skill set to successfully administer Wagner-Peyser (W-P) programs and operate the CalJOBS℠ labor exchange system. Further, comprehensive training gives Employment Services staff a thorough understanding of the available services and resources to competently and effectively serve the job seekers and employers of California, while meeting performance goals and compliance guidelines as outlined in WIOA.