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f. Assessing Quality

Describe how the eligible agency will assess the quality of providers of adult education and literacy activities under title II and take actions to improve such quality, including providing the activities described in section 223(a)(1)(B) of WIOA.

Current Narrative:

In order to monitor and evaluate the quality of adult education activities, program management, fiscal management, data management, and performance measures are continuously assessed. Informal monitoring, desk audits, data checks, and program visits are conducted by state central office staff, AECs, and the InTERS data team. Ongoing technical assistance and professional development are provided as required.

Due to our performance based funding allocation, providers are motivated to monitor and quickly address any issues in program performance.

Examples of this continuous monitoring include monthly reports from PDF’s indicating the impact of professional development activities. Quarterly reports submitted by program directors addressing data as well as other strategic questions targeted for directors to assess program quality and improvement. Regional Adult Education Coordinators make at least quarterly site visits to local providers. Regional consortia meet at least quarterly. Program data is always included on the agenda and reviewed with the state staff.