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  • II. Strategic Elements

    The Unified or Combined State Plan must include a Strategic Planning Elements section that analyzes the State’s current economic environment and identifies the State’s overall vision for its workforce development system.  The required elements in this section allow the State to develop data-driven goals for preparing an educated and skilled workforce and to identify successful strategies for aligning workforce development programs to support economic growth.  Unless otherwise noted, all Strategic Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. 

II. a. 2. Workforce Development, Education and Training Activities Analysis

The Unified or Combined State Plan must include an analysis of the workforce development activities, including education and training in the State, to address the education and skill needs of the workforce, as identified in (a)(1)(B)(iii) above, and the employment needs of employers, as identified in (a)(1)(A)(iii) above.  This must include an analysis of—

  • A. The State’s Workforce Development Activities

    Provide an analysis of the State’s workforce development activities, including education and training activities of the core programs, Combined State Plan partner programs included in this plan, and required 6 and optional one-stop delivery system partners.7

    [6] Required one-stop partners:  In addition to the core programs, the following partner programs are required to provide access through the one-stops: Career and Technical Education (Perkins), Community Services Block Grant, Indian and Native American programs, HUD Employment and Training programs, Job Corps, Local Veterans' Employment Representatives and Disabled Veterans' Outreach Program, National Farmworker Jobs program, Senior Community Service Employment program, Temporary Assistance for Needy Families (TANF) (unless the Governor determines TANF will not be a required partner), Trade Adjustment Assistance programs, Unemployment Compensation programs, and YouthBuild.

    [7] Workforce development activities may include a wide variety of programs and partners, including educational institutions, faith- and community-based organizations, and human services.

  • B. The Strengths and Weaknesses of Workforce Development Activities

    Provide an analysis of the strengths and weaknesses of the workforce development activities identified in (A), directly above.

  • C. State Workforce Development Capacity

    Provide an analysis of the capacity of State entities to provide the workforce development activities identified in (A), above.

Current Narrative:

II. a. 2. Workforce Development, Education and Training Activities Analysis

A. The State’s Workforce Development Activities


The new 2020 Combined State Plan includes the Adult Program, Dislocated Worker Program, Youth Program, all under Title I, WIOA; the Wagner-Peyser Act Program, Adult Education and Family Literacy Act Program, and Vocational Rehabilitation Program as well as one or more of the optional Combined State Plan partner programs identified. 

The Combined State Plan Core programs are:

The Adult Program, Dislocated Worker Program, Youth Program, all under Title I, WIOA; The Wagner-Peyser Act Program, Adult Education and Family Literacy Act Program, and Vocational Rehabilitation Program as well as one or more of the optional Combined State Plan partner programs identified. 

Partner program(s) include:

WIOA Section 103(a)(2) – Programs. The programs and activities referred to are as follows:

  1. Career and technical education programs authorized under the Carl D. Perkins Act of 2006
  2. Programs under Title IV of the Social Security Act (TANF)
  3. The Food and Nutrition Act of 2008 (SNAP)
  4. Work programs under the Food and Nutrition Act of 2008 (DPHSS)
  5. Jobs for Veterans State Grant (JVSG) – Disabled Veterans Outreach Program (DVOP)
  6. Older Americans Act – Senior Community Service Employment Program (SCSEP)
  7. Housing and Urban Development Employment and Training Programs (HUD E&T) (GHURA)
  8. Community Services Block Grant Employment and Training Programs (CSBG E&T)(DPHSS)
  9. Second Chance Act (Re-entry)
  10. Trade Adjustment Assistance (N/A)
  11. Unemployment Insurance (N/A) - for further discussion for Guam - advent of another tax for businesses/employers and their employees.

Partnership with the Guam Community College and the Guam Department of Education

The education entity and core partner that administer Title II, the Adult Education and Family Literacy Act (AEFLA) as well as activities funded through the Carl D. Perkins Career and Technical Education Act of 2006 is the Guam Community College (GCC) which helps prepare graduating students with the Guam Department of Education (GDOE). 

In collaboration with GDOE and GCC, both of these educational entities and partners prepare the students, with skills development and integrated workforce preparation with the WIOA programs at the American Job Center (AJC). This also includes Career and Technical Education (CTE). GCC offers career pathways and support with federal funding, programs, activities, and services that include workforce preparation, adult education, continuing education, certificates and credentials, literacy, and other aspects of education to ensure graduating students are ready to make career choices with the workplace training and education they have acquired.  

GCC also assists adults with English language acquisition which is a basic skills instruction, including integrated career and college preparation for those who speak other languages and would like to learn the English language.  These individuals will learn to be more competent in the English language and acquire the basic and more advanced skills needed to function effectively as adults and workers while they are part of the workforce system in Guam. Workforce development training is achieved through partnership with the GDOL and the WIOA programs located at the American Job Center (AJC). There is a GWDB board approved Eligible Training Providers List (ETPL) and it includes apprenticeship.

American Job Center Guam Activities

The American Job Center (AJC) is located in Hagatna, the capital of Guam, and is formerly known as the One-Stop Career Center.  It provides a vast network of programs and services to address the human resource and employment needs of both jobseekers and businesses in Guam. The U.S.  Employment and Training Administration provides funding for the AJC, which is operated by the Guam Department of Labor.  At the AJC, the lead departments, educational institutions and other private businesses gather to have planning and meeting sessions to discuss renewed methods and strategies for the integration of services and workforce development training and opportunities. They are talking about ways to work towards meeting new challenges in light of the COVID-19 pandemic. This includes certain youth programs that need re-visiting, reviving and renewed relations.  Other populations may be affected too.

Employers are looking for skilled workers to fill positions needed for the businesses to succeed with changes that are to be made for the economy to once again be strong and healthy for Guam and its people. Possibilities include privatization of certain government agencies and areas needing revamping and rekindling for economic growth.  The GWDB is set to discuss these issues upon such time that they reconvene again, social distancing in place, when it's safe to have meetings to review and revive workforce development with all partners public and private. Getting back to business is a priority for the board. There is a lot of business to revisit.

The AJC, along with its partners, offers a continuum of services throughout the cycle of recruiting, training, retaining, and transitioning workers. The AJC works with jobseekers and business customers to determine their needs and provide varied solutions to workforce challenges. Workforce services include the following:

Recruitment and Screening:

  • Recruiting, screening, and referring a variety of job seekers, ranging from entry level workers to highly-skilled professionals
  • Recruiting full-time, part-time, and seasonal workers
  • Hosting job fairs and providing office space for on-site screening and interviewing
  • Providing access to human capital and untapped labor pools
  • Offering workforce information about wages, employment trends, and national comparisons

Training and Education:

  • Providing access to training and education
  • Offering industry-recognized certifications
  • Developing customized training programs, such as pre-employment training
  • Connecting to Registered Apprenticeship programs with a mix of instruction and on-the-job training.
  • National Dislocated Worker Grants for significant dislocation events to expand service capacity at the state and local levels through time-limited federal funding assistance

Retention and Up-Skilling:

  • Developing on-the-job and workplace training and providing training services to retool incumbent workers
  • Supporting employee retention by offering services such as transportation, child care assistance, and mentoring programs to individuals engaged in training
  • Assisting businesses in applying for Work Opportunity Tax Credits
  • Assisting with lay-off aversion strategies


  • State and Local Rapid Response –
  • Providing on-site services, such as pre-layoff and retraining information
  • Easing the transition from point of layoff notification to shut down
  • Developing plans to access funds and services for individualized worker assistance
  • Providing assistance to the community to develop coordinated response to layoffs
  • Trade Adjustment Assistance – Providing training and income support program for transitioning workers

The AJC provides integrated services and solutions to individuals throughout their careers for a lifetime of gainful employment. The AJC draws from a vast array of community resources to make a multitude of services available in addressing employment challenges. The American Job Center Guam offers the following:

Solutions-Based Service Delivery

  • Tools, resources, and assistance for job search and placement, career development and advancement
  • Full-array of services for individuals with specific employment issues, such as persons with disabilities, older workers, and veterans
  • Access to education and training in growing occupations

Data-Driven Career Guidance

  • Workforce information and local labor market information, including information about wages and employment trends, and high growth occupations
  • Career guidance and planning based on the needs of local business and industry
  • Assessment of the knowledge, skills and abilities of individual job seekers and support for training

The American Job Center Guam provides access to a wide range of services, and are a nexus of relationships for many federal programs. Several partners are required to be physically or virtually present in the American Job Center Guam, also known as Guam’s One-Stop Career Center.

Required One-stop partners in addition to Core Programs:

  • WIOA Adult, Dislocated Worker and Youth
  • Wagner-Peyser Employment Services
  • State Unemployment Insurance
  • Job Corps
  • Youthbuild
  • Trade Adjustment Assistance
  • Senior Community Service Employment Program
  • National Farmworker Jobs Program
  • Indian and Native American Program
  • Veteran’s Workforce Investment Program
  • Local Veterans’ Employment Representative Program
  • Disabled Veterans’ Outreach Program
  • Adult Education
  • Postsecondary Vocational Education
  • Vocational Rehabilitation
  • Temporary Aid to Needy Families (TANF)
  • Community Services Block Grant Employment and Training Programs

Other Partners:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Higher Education, including community colleges
  • Youth Corps
  • Other appropriate Federal, State, or local  programs, including programs in the private sector

Community Partners:

  • The University of Guam
  • Guam Community College
  • GCA Trades Academy
  • Guam Hotel and Restaurant Association
  • Guam Regional Medical City
  • Guam Memorial Hospital 
  • Guam Contractors Association 
  • Society for Human Resources Management (SHRM, Guam Chapter)
  • The Guam Army National Guard
  • The Guam Chamber of Commerce

AJC and the Workforce Innovation and Opportunity Act (WIOA)‘s primary goals are to assist individuals to become economically self-sufficient and to acquire integrated occupational skills needed to be employed in today’s workforce.

Work Sponsorship Activities 

For PY2018, program incentives for work sponsorship show a total of 57 employers with 7 new sponsorship packages participating in the work experience program: private sector consisted of 26 employers with 62 total positions requested; and public sector consisted of 31 agencies with 67 total positions requested. This is a cross sector of industries and full range of occupations available to job seekers who seek work-based training to gain direct employment.

AJC Outreach Activities and Events

Outreach activities and events give the AJC team the opportunity to network with local employers on Guam, introduce services available to job seekers, remedy any concerns from past experiences, and connect businesses and job seekers alike to an array of workforce services and solutions.

April 10, 2019: J.P. Torres Success Academy Career Day

The Guam Department of Labor along with JP Torres Success Academy held a job fair to help students build professional relationships and jump-start their careers. Attendees heard from island leaders, met with prospective employers and learned more about opportunities through the GDOL and the American Job Center. Students heard from island leaders including Lt. Governor Joshua Tenorio, GDOE Superintendent and the department’s Deputy Director. Companies that participated included: Carolina

Conduit Systems; International Dining Concepts, which runs CPK Guam, Little Pika’s and Beachin’ Shrimp Guam; Cruz Benefits Consultants; Fiesta Resort Guam; Pacific Star Hotel; GFS, which runs Kings, Ruby Tuesdays and Chuck E. Cheese’s; Guam Memorial Hospital; Dewitt; Hensel-Phelps; and Premium Art Photo.

The school is Guam’s only alternative high school within the Guam Department of Education and focuses on credit recovery. The mission of the school is to ensure student success and provide them with opportunities to succeed.

August 9, 2019: The Guam Department of Labor participated in the annual Society for Human Resources Management (SHRM) Conference held at the Dusit Thani Guam Resort. The department set up a booth to highlight all of the different programs at the American Job Center that help build the local workforce. Lt. Governor Joshua Tenorio spoke on the Fair Chances Hiring Process Act and the Judiciary’s Guam Adult

Reentry Court Program, initiatives to assist those with criminal records and the formerly incarcerated obtain gainful employment.

The following outreach activities were attended by the AJC Business Services Unit (BSU) staff in conjunction with our core and community partners:

Job Fairs:

  • Guam Department of Education (GDOE) – Simon Sanchez High School Career Day – March 1, 2019
  • University of Guam (UoG) Fanuchanan (Fall Semester) Job Fair – Oct. 18, 2018 and Nov. 15, 2018
  • University of Guam (UoG) Fanomnakan (Spring Semester) Job Fair – April 24, 2018
  • NDEAM Community Resource – Oct. 24, 2018
  • Guam Community College (GCC) Job Fair – Feb. 27, 2019
  • Cloverdale Foods from North Dakota – (Off-island recruiter) Feb. 18-23, 2019
  • 2019 GDOE George Washington Career Day & Expo – May 3, 2019
  • Agana Shopping Center’s 3rd Job & Summer Activities Fair – May 19, 2019
  • Guam Air National Guard Hiring Event – June 29, 2019

Industry Forums:

  • Veterans Healthcare Conference – Aug. 31, 2018
  • Guam Hotel and Restaurant Assn (GHRA) HR Committee Apprenticeship Outreach – Sept. 19, 2018
  • The AJC’s Guam Registered Apprenticeship Forum sponsored by the Guam Contractors Association – November 12-13, 2019.  

Other Related Events:

  • Guam National Guard (GUNG) Award Ceremony & Briefings – July 7, 2018
  • Guam National Guard Family Symposium – Sept. 22, 2018
  • Veterans Affairs Benefits Workshop – Sept. 26, 2018
  • NDEAM Employer’s Conference & Resource Fair – Oct. 27, 2018
  • Typhoon Mangkhut Shelter Outreach – Sept. 20 & 25, 2018
  • 2019 Guam Homeless Coalition (GHC) Point in Time Count Training – Jan. 15 and 25, 2019
  • 2019 Martin Luther King, Jr. National Day of Service (Serve Guam) – Jan. 21, 2019
  • Guam National Guam Pre-Deployment Yellow Ribbon Event – March 16 & 17, 2019
  • Guam National Guard Citizen Soldier for Life Ceremony – April 13, 2019
  • Guam National Guard Military Spouse Appreciation Event – May 18, 2019

Mass Recruitment

Mass recruitment practices included the participation of AJC/GDOL staff at numerous job fairs and employer events. We also assisted employers by coordinating the use of the AJC conference room for job hiring events and interview processing. Companies we’ve assisted are Hensel-Phelps Construction, Navy Exchange Guam, Guam Shipyard, Cabras Marine, and Guam Telephone Authority to name a few. Mass recruitment include Outreach events such as the UOG Job Fair, JP Torres Job Fair, multiple Guam National Guard Employment events, Guam Contractors Association, Black Construction, Guam Trades Academy, Guam Community College, and Guam Department of Education. This is a coordinated service provided for new businesses, new construction projects, etc. Coordinated services are administered as needed and as agreed upon by employers. Services are available depending upon resources from the AJC BSU.

Efforts are also made to tap into labor pools that have not utilized AJC services and the AJC networks with in-demand industries, educational institutions, NGO community organizations and partner programs to identify groups seeking employment opportunities.

Offender Programs and Services

The Guam Department of Labor has just been awarded a grant for the Fidelity Bonding Program and this will be administered by the department. Goals of this program include improving employment outcomes to decrease recidivism in helping ex-offenders to be employed. The Bonds must reimburse employers for losses due to theft, forgery and embezzlement during the time of employment with these individuals. Employers will receive the bonds as an incentive to hire these individuals. This program is to be effective soon with the department and working with the Guam Department of Corrections (DOC) to provide assistance to those who are returning from incarceration to become productive members of society.

Out-of-School Youth

The department continues to work with the Guam Community College (GCC) to serve the Out-of-School youth population. This strategy allows for maximum resources to be utilized for out-of- school youth who have dropped out of high school and have demonstrated interest in obtaining a GED or a need for a high school diploma in order to become gainfully employed. Youths will be allowed to gain their High School Diploma or GED through the Adult Education and Family Literacy Act programs administered by the Guam Community College. The Out-of-School (OSY) funds are administered to the youth for training and work experience in career pathways they are interested in. Participants are given an Individual Employment Plan (IEP) prepared in collaboration with AJC Case Managers and GCC counselors working together.

As the governing body of workforce development, the Guam Workforce Development Board (GWDB) is particularly interested in innovative approaches that leverage WIOA dollars (to expand both services and numbers of youth served), connect youth to education and training opportunities leading to careers in the board’s targeted

industry sectors, and support Career Pathway approaches.The Guam Workforce Development Board (GWDB) intends to procure qualified service providers for one year contracts, with the option to extend the agreement(s) for two additional year periods based on need, performance and funding availability. The initial period of performance begins in August for a full year round school program with the option to renew. 

The purpose behind the HireGuam initiative is a concerted collaborative effort which aims to bring together workforce development service providers, public and private employers and investors, and job seekers and employers through the AJC. 

Though participating workforce development programs and agencies may have different priorities and objectives, they all have the shared vision of wanting to supply Guam’s economy with a skilled workforce capable of meeting the island’s economic needs. The WIOA service delivery system will once again give participating providers some opportunities for sharing resources such as manpower and funding, with set performance measures.

The proposed service delivery model for the AJC remains involved in three (3) key services:

  • Career Services – In–depth initial and ongoing assessment, career planning, and assistance with job search and placement. This also includes training support for members of the workforce who are interested in additional education, be it adult education and literacy or specific skills training via classroom development, mentoring, or on the job training.
  • Business Services – Direct liaison with businesses within Guam and the region, where employers can request employees of a specific skill set, customized training, and other support services.
  • Follow–up Services – After successful placement into a place of employment, AJC employees will conduct follow-ups with employers and provide additional support (e.g.,training, technical assistance) to ensure better retention.

B. The Strengths and Weaknesses of Workforce Development Activities


Individuals who need job training or education often had difficulty navigating across agency lines to assemble an effective training and employment plan prior to the enactment of WIOA, the AJC, and it’s core partners. Now with the AJC and it’s core partners, we improve the coordination between agencies so that workers and job seekers have simple access to a system of career services, education, and training through Guam's one-stop delivery system, the AJC Guam. The AJC also follows the WIOA Final Rules to ensure public reporting of the performance of Guam’s education and training providers so that those seeking services can have access to provider performance information - this will help them make informed choices about which training or education programs to pursue.

Through the Business Services Unit and the GWDB, businesses inform and guide the AJC, ensuring that services are well aligned with their workforce needs. GWDB implements industry and sector partnerships that use high-quality worker training, including proven strategies such as apprenticeship and the work experience program to ensure businesses have a pipeline of skilled workers. 

A key part of the WIOA vision is making government more efficient so that it effectively serves the public through a comprehensive, integrated, and streamlined system. The AJC implements that vision by streamlining programs across agencies and co-locating services with some of our core partners at the new AJC building in Guam’s capital city of Hagatna. The agencies that will be co-located with the AJC are: Department of Integrated Services for Individuals with Disabilities, the Developmental Disabilities Council, and the Office of Veterans Affairs. 

Through WIOA, the AJC improves access to education and workforce services for individuals with significant barriers to employment, some veterans, individuals with disabilities, and out-of-school and at-risk youth. The AJC strives to ensure that every individual has an opportunity to get a good job. 

Meeting workforce needs is critical to economic growth through our core partnerships.

The AJC promotes alignment of workforce development programs with economic development strategies to meet the needs of a wide range of employers and to enhance community development for both job seekers and employers alike. Now that we are experiencing a global crisis as a direct result from COVID-19, the AJC is now placing a greater emphasis on reemployment and unemployment benefits, requiring rapid response activity, including layoff aversion activities to help employers better manage reductions in the workforce. GDOL has implemented a new employer module for employers to report their displaced workers on the VOS, hireguam.com. See below infographic for the new employer module.

HireGuam Employer Infographic

Strengths at a glance:

  • HireGuam VOS System (website and mobile app) -  Guam’s official job bank
  • Leading the nation in apprenticeship
  • Close proximity, close relationship, and co-location with core partners
  • Close proximity to regional partners within the WIOA framework 
  • GWDB - board members are made up of multiple workforce industries
  • Good relationship and backing of the Guam Executive branch and Guam legislature
  • New building: opportunity to reinvent and rebrand the AJC with functionality and operations
  • Strong rapid response team before and during the COVID-19 pandemic 
  • The Wagner-Peyser Guam Employment Services office is intact at the AJC
  • New workforce development personnel were hired to manage the WIOA programs at AJC


Although the Guam Department of Education has seen a decrease in the number of high school dropouts, there is a percentage of mandated WIOA funds for Guam’s Youth allocation for out-of-school youth. Guam’s out-of-school youth in many cases face additional challenges, including being low-income, homeless, young parents, in foster care or are juvenile delinquents involved in the justice system. These disconnected youth and young adults are likely to live in poverty, not have a high school diploma or its equivalent. 

Strategies to reach and engage these vulnerable youth must be a priority. Now with the COVID-19 pandemic, it is a difficult time for the youth to see themselves in the workforce since the economy must be vibrant again for them to focus on career pathways. The GWDB is seeking successful workforce development strategies that will help out-of-school youth, and young participants in Youth programs with WIOA and core partners, obtain employment, re-engage in school, prepare for postsecondary education and/or connect to industry focused education and training programs.

Other difficulties and challenges include the general inadequate resources available for materials and services. Cost of conducting business on Guam can be a challenge. Upgrades are needed, to include: certified case managers/case management certification standards, improvements needed for ADA compliance (i.e. with the VOS), public transportation services, and access to social services (adult/child care, mental health, medical services). Improvements are also needed in cross–training on federal programs and case management requirements, including awareness and knowledge of the changes being created by WIOA. 

Weaknesses at a glance: 

  • COVID-19 economic crisis - Guam will need to revitalize it’s workforce
  • Succession planning for trained staff at the AJC and core partners 
  • Unemployment rate is high due to COVID-19
  • GWDB - hard time holding meetings/quorums because of conflict of schedules with board members
  • Difficulty procuring materials for services needed due to strict Guam procurement laws

C. State Workforce Development Capacity

In the first step of the implementation of this second Combined State Plan, well within the COVID-19 pandemic, the Guam Workforce Development Board (GWDB) will reconvene and conduct a comprehensive assessment and evaluation of the workforce system capacity in Guam.  This evaluation will take place for the remainder of 2020 with all its partners and sponsors, the business community and stakeholders. 

Guam has been implementing the six (6) core programs co-located at the American Job Center (AJC). The six core programs are:

  1. the Adult program (Title I of WIOA),
  2. the Dislocated Worker program (Title I)
  3. the Youth program (Title I), 
  4. the Adult Education and Family Literacy Act program (Title II), and
  5. the Wagner-Peyser Act Employment Service program (authorized under the Wagner-Peyser Act, as amended by Title III),
  6. the Vocational Rehabilitation program (authorized under Title I of the Rehabilitation Act of 1973, as amended by Title IV).

Other additional partner programs include:

  • The Senior Community Service Employment Program (SCSEP) under Title V of the Older American Act of 1965 – Guam Department of Labor
  • The Jobs for Veterans State Grant program (JVSG) known as the Disabled Veterans Outreach Program (DVOP) – Guam Department of Labor
  • The Registered Apprenticeship Program – PARPI, GRAP, Apprenticeship Expansion
  • The Unemployment Insurance (UI) program – Tentative, for further discussion
  • The Supplemental Nutrition Assistance Program, Employment and Training program
  • (SNAP E&T) – managed by the Department of Public Health and Social Services (DPHSS)
  • Temporary Assistance for Needy Families Program (TANF) – also managed by DPHSS

The Guam AJC workforce development core and partner programs have been operating on Guam for over a decade, and all these entities work collaboratively to provide the workforce development activities described in (A) above. The guidance provided by the U.S. Departments of Labor and Education, Section 103(a)(1) of WIOA permits States to submit a Combined State Plan that includes the six core programs and one or more programs identified in section 103(a)(2) and other Federally funded programs . At least two of those partner programs — the Carl D. Perkins Career and Technical Education Act of 2006, as amended by the Strengthening Career and Technical Education Act for the 21st Century Act (Perkins V), and the Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T) — were recently reauthorized and encourage these two elements be included in strategic planning.

All AJC workforce development partners work to continue to strengthen and improve ways in helping youth and others with innovative, collaborative efforts for delivery of integrated services to job seekers and employers alike. 

As a direct result from COVID-19, skills training and career assessments will be more important than ever due to the high unemployment rates and the downward trend of Guam’s economy. The Government of Guam must establish a community wide approach to develop its local workforce for the economy to get back up on its feet. 

A comprehensive approach to tackle COVID-19 consequences is immediately required to transform the growth of the economy and to increase the quality and participation of local workers during this current crisis. 

If not, businesses will continue to bear great expense to significant wage income losses to the local and regional economy. Immediately, programs that provide work experience, such as internships, vocational training, and apprenticeships, are vital to helping the local workforce to be prepared with the skills, credentials, and knowledge that businesses require. At the same time, orientation of local workers to the demands and requirements of businesses are as important to the acquisition of technical skills. Without ensuring businesses that local workers have the appropriate ethics and pandemic training and understanding the demands of the modern workplace or the new “COVID-19 normal”,  they will remain a second choice for employers. 

An efficient workforce orientation may assist in decreasing the turnover and potential costs when implemented effectively, while also decreasing the chances of an employee being displaced and avoid the vicious cycle of unemployment due to the pandemic. It is recommended that employees are trained, not only on job–specific duties and needed skills, but also oriented on the organizational structure, the industry that they will join, and the proper precautions on how to work during a pandemic.

The above training methods will assist in familiarizing the candidates/employees with the expectations of a business or company, values of the industries, work mission and business strategies, and its impact on this new economy.