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2 Year Modification

Idaho PYs 2018-2019

Located in:

a. 2. Describe Strategies Developed to Support Training and Awareness Across Core Programs and the Unemployment Insurance Program, and the Training Provided for Employment Services and WIOA Staff on Identification of Ui Eligibility Issues and Referral to Ui Staff for Adjudication.

Current Narrative:

As the state government agency tasked with administering the unemployment insurance program for collection of taxes from employers and disbursement of benefits to claimants, the Idaho Department of Labor will provide ongoing training and general information to all American Job Center staff, including ES and WIOA Title I-B staff, regarding general eligibility guidelines. Since the Department has administered integrated UI, ES, and training program services (WIOA and its predecessors) for over 40 years, American Job Center staff have a firm foundation to ensure successful processes under WIOA.

The Idaho Department of Labor has instituted the following strategies:

  • IdahoWorks, the web-based system that supports a number of One-Stop programs including the ES and WIOA applicant/participant records and services, will be linked with iUS to ensure proper identification of unemployment insurance claimants; ES/WIOA staff will be trained to recognize the UI status of job seekers.
  • Idaho’s unemployment insurance claimants will continue to be required to register for work/job seeker assistance within the IdahoWorks system.
  • Ongoing training regarding the iUS system, and improving awareness of UI eligibility issues across core programs, is included in the training identified under (a)(1), above. Formal training for all the one-stop partners takes place at least once a year.
  • Training for ES and WIOA Title I-B staff on identification and reporting of eligibility issues to the iUS automated system is provided annually by unemployment insurance technical support staff. Additional training on identifying UI eligibility issues is provided to AJC staff providing RESEA program services to UI claimants.