Wagner-Peyser Act

(d) 1. Coordination of and provision of labor exchange services for UI claimants as required by the Wagner–Peyser Act.

Delaware code requires applicants and recipients of Unemployment Insurance to register and search for work. There are several exempt categories such as the individual has a return to work date or is a member of an active union hiring hall.

Delaware will continue to improve and expand its self–service tools for job seekers and services that can be provided in groups settings. This is the most effective and efficient way to provide services to larger groups of individuals when having minimum staffing levels.

Individuals who are required to register for work in Delaware are required to complete registration (demographic) questions in Delaware JobLink (DJL) and create a resume through Delaware’s intelligent resume builder. Through the job seekers home page on DJL individuals can immediately look for work and conduct career exploration through Delaware’s Career Lattices. DJL will immediately begin to search for jobs for job seekers and place them on their home page, email them to the individual and will begin to text job opportunities to individuals (texting is projected to be functional November 2015).

Since DJL is internet based, individuals can access DJL wherever there is access to the internet. Individuals can register at home, libraries, partner locations, or One Stops.

Any individual who comes into a One Stop, at a minimum has their resume reviewed, receives job search assistance and a job referral if one is found. Individuals are required to view a One Stop services video and may self–select for additional services.

In addition, each One Stop has a dedicated staff person who works with the Business Service Representatives and employers to search for candidates to meet the employers hiring needs. This individual searches DJL daily and reviews resumes of individuals who have created one in DJL. So an individual who creates a job seeker account (or registers for work as required by UI) is immediately able to be referred to employment by this individual.

Individuals who are receiving UI and are more likely to exhaust their UI are referred to the Reemployment Services (RES) program. This is done electronically through the demographic and work history information the UI applicant enters when they ‘register for work’. Nightly individuals are run through a statistical ‘profile’ model. Delaware’s model is in the process of being updated and should be implement by January 2016. Those individuals who are most likely to exhaust their UI are referred to the RES program.

The RES program is a structured series of workshops, job clubs and other services targeted at getting individuals back to work quicker. For these individuals, the services outlined are mandatory and they are reported back to UI if they fail to attend the services. This program is being transitioned to the RESEA program.