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d. 3. Administration of the Work Test for the State Unemployment Compensation System, Including Making Eligibility Assessments (for Referral to Ui Adjudication, if Needed), and Providing Job Finding and Placement Services for Ui Claimants; and

Current Narrative:

(d) (3) Administration of the work test work test for the State unemployment compensation system, including making eligibility assessments (for referral to UI adjudication, if needed), and providing job finding and placement services for UI claimants;

Delaware code requires applicants and recipients of Unemployment Insurance to register and search for work. There are several exempt categories such as the individual has a return to work date or is a member of an active union hiring hall. When an individual completes or updates their job seeker account, they are ‘registering for work’. In Delaware we also require individuals to create a resume as part of their registration.

Individuals who are required to register for work in Delaware are required to complete registration (demographic) questions in Delaware JobLink (DJL) and create a resume through Delaware’s intelligent resume builder. Through the job seekers home page on DJL individuals can immediately look for work and conduct career exploration through Delaware’s Career Lattices. DJL will immediately begin to search for jobs for job seekers and place them on their home page, email them to the individual and will begin to text job opportunities to individuals (texting is projected to be functional November 2015).

Since DJL is internet based, individuals can access DJL wherever there is access to the internet. Individuals can register at home, libraries, partner locations or One Stops.

Individuals who are receiving UI and are more likely to exhaust their UI are referred to the Reemployment Services (RES) program. This is done electronically through the demographic and work history information the UI applicant enters when they ‘register for work’. Nightly individuals are run through a statistical ‘profile’ model. Delaware’s model is in the process of being updated and should be implement by January 2016. Those individuals who are most likely to exhaust their UI are referred to the RES program.

The RES program is a structured series of workshops, job clubs and other services targeted at getting individuals back to work quicker. This program is being transitioned to the RESEA program. Individuals in this program have a dedicated case manager who assists them with their job search and job referrals.

At three different points in the service delivery process, individuals are reported back to UI as not registered, not compliant, or possible eligibility issue:

• DJL and UI’s data management systems interface nightly for the purpose of updating demographic information for common customers and reporting back to UI if individuals have registered for work. This interface began in spring of 2014 and has replaced manual forms being sent back and forth from agencies. Individuals who have been identified as ‘not registered’ through the interface are sent notices by UI notifying them their registration is not complete. UI benefits are stopped until the customer updates what has been required.

• Individuals are reported to the UI contact person for their One Stop if there is a potential eligibility issue. This can include individuals not available for work or failed to report to an interview etc...

• Any UI client who does not report for a mandatory service such as a workshop is reported to the UI contact person as non–compliant. (See Appendix R for LE Policy 9)