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  • III. Operational Planning Elements
    The Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
    • b. State Operating Systems and Policies
      The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in Section II Strategic Elements . This includes—

III. b. 6. D. Privacy Safeguards

Describe the privacy safeguards incorporated in the State’s workforce development system, including safeguards required by section 444 of the General Education Provisions Act (20 U.S.C. 1232g) and other applicable Federal laws.

Current Narrative:

Privacy Safeguards. Describe the privacy safeguards incorporated in the State’s workforce development system, including safeguards required by section 444 of the General Education Provisions Act (20 U.S.C. 1232g) and other applicable Federal laws.

To ensure that personally identifiable information collected in Job Match and Case Management is protected, Delaware JobLink has implemented security measures that include limiting the people who have physical access to our database servers, installing electronic security using 128 byte encryption SSL and individual password protection to guard against unauthorized access for all accounts.

All Title II programs will be made aware of their responsibilities under GEPA provisions and will be monitored to ensure that participant information is kept confidential and secure.

• All providers will be required to share their processes with DDOE Adult Education regarding their privacy safeguards.

• Any Adult Education MIS design revisions will be developed to ensure that program information is kept secure, confidential and is accessible only to appropriate parties.

• As part of the Intake Process, all Title II participants will be requested to sign a release of information statements that has been approved by DOL–DET and DDOE. This release will allow the sharing of information between agencies for accountability and research purposes only.

• When sharing participant information electronically, only encrypted processes will be used to ensure privacy.

To ensure that personally identifiable information collected through the Delaware Division for the Visually Impaired is protected, the agency has implemented security measures that include limiting the people who have physical access to our database servers, installing electronic security using 128 byte encryption and individual password protection to guard against unauthorized access for all accounts within the agency’s database. In addition, the Division works with the Department’s Information Resource Management Unit to ensure that all employees are provided information and sign agreements to protect client information consistent with GEPA (FERPA) and HIPAA. The agency’s policies, procedures, forms and systems are reviewed by the Attorney General’s Office to ensure legal compliance with all applicable state and federal privacy safeguards. All information exchange between DVR and UI will be encrypted. DVR also uses encrypted e-mail when it is necessary to send information such as Social Security Numbers. DVR’s case management system, AWARE, has an additional level of security, user name and password, beyond that which is required to log into the State network. All DVR locations have badge-only security access. As part of the Delaware DOL, all DVR staff is required to participate in cybersecurity training.