Located in:
- III. Operational Planning ElementsThe Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and PoliciesThe Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in Section II Strategic Elements . This includes—
- b. State Operating Systems and Policies
III. b. 9. Addressing the Accessibility of the One-stop Delivery System for English Language Learners
Current Narrative:
The Core Partners of the Kansas Workforce Development system ensure accessibility for English Language Learners through the following policies and procedures:
- All service delivery settings must assure that foreign language translation and sign language interpreting services are made readily available for customers. Frequently such services must be arranged by appointment. Bi-lingual staff are also available in many areas.
- Program information is published in languages other than English.
- Staff are trained to provide an individualized approach to services building on the language and cultural backgrounds of customers.
- Services are provided in integrated settings.
In addition to the common policies and procedures described above, each core program has specific accessibility components as follows:
For Titles I and III, the KANSASWORKS website includes translation software, making information about the workforce system readily available to ELL.
Title II services for ELL are targeted to areas of the state that have a significant population identified as speaking English “less than well” through American Community Survey responses. Instructional services are provided for all levels of ELL at 14 of the 23 current Adult Education programs. Eligible providers applying for FY18 ELL funding will be required to describe services, the need for those services, and how they will reach the ELL population.
In Title IV, Rehabilitation Services provides a full range of accommodations. The Kansas Commission for the Deaf and Hard of Hearing provides support to staff and consumers statewide. Foreign language interpreting is provided as needed through use of interpreting contracts. When accommodations cannot be provided by staff directly, services may be contracted through a private individual or organization, such as a sign language interpreter or foreign language interpreters. When appropriate, family members may assist with communication if that is the customer’s informed choice.