Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
a. 1. Describe How the State Will Utilize Professional Development Activities for Employment Service Staff to Ensure Staff is Able to Provide High Quality Services to Both Jobseekers and Employers.
Current Narrative:
WorkForce West Virginia will work with the State Workforce Development Board (SWDB) to establish a structure to upgrade the Workforce Development System staff skills so jobseekers and employers are provided a high quality service. WorkForce West Virginia will propose the use of a book developed by a Local Area in West Virginia focused on Employment and Sector Partnering to establish a certificate system that must be completed by all Employment Service staff. The use and development of the book will be accomplished through staff input and guidance from the WDC. This tool would strengthen staff knowledge of Employment Services and partner services which would allow for a well trained staff to assist the customer in obtaining the proper services needed for employment. This development would also give ES staff insight into industry and business in their Local Area and surrounding Local Areas.
WorkForce West Virginia will continue to use established professional development activities in order to meet goals, develop staff skills, and ensure a competent Employment Service staff. In addition, we will enhance training curricula that incorporates policies, processes, and input from Wagner–Peyser, UI, and /or core partner agency staff. Experts in the fields of UI, WIOA, Employment Service and core partner staff will recommend related topics. WorkForce West Virginia will continue to train employees on the pertinent skills needed in the AJC through peer and management direction.