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  • III. Operational Planning Elements
    The Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—

III. b. 4. B. Assessment of One-stop Partner Programs

Describe how other one-stop delivery system partner program services and Combined State Plan partner programs included in the plan will be assessed each year. Such state assessments should take into account local and regional planning goals.

Current Narrative:

CareerSource Florida and the Department of Economic Opportunity are working together to develop a Talent and Prosperity Dashboard that provides macro-level indicators of Florida’s WIOA implementation. This dashboard will be used by the CareerSource Florida for policy and investment decision guidance.
Florida’s WIOA core program partners will continue to work through a WIOA Interagency Measurement and Performance Reporting Workgroup to identify and compare federal WIOA measurement and reporting requirements with current federal performance measures and reporting requirements for core partners, and to develop a high-level proposal regarding collection, management, and reporting of future performance data. CareerSource Florida and DEO participates in the workgroup, providing analyses of existing measures with comparisons of WIOA indicators of performance. The analyses resulted in an inventory of WIOA data elements by program. This included the Department of Economic Development’s submission of workforce data to the Department of Education, FETPIP.

Information technology data collection and reporting systems within each core partner will continue to be examined to establish an integrated systems approach for statewide data collection, reporting and validation. The measurement and reporting workgroup has designed a reporting flow process which identifies how data is collected, compiled, integrated, evaluated, and further reported to USDOL and USDOE. This process takes into consideration statutory requirements of individual programs, as well as business requirements that govern the collection and submittal of performance data. Performance assessments will be conducted on a quarterly and annual basis through the core partners’ submission of data to FETPIP for data validation and compliance with WIOA requirements and subsequent reporting to USDOL and USDOE. DEO will continue to conduct statewide workforce performance assessments working closely with the Interagency Measurement and Performance Reporting Workgroup for enhanced data collection and reporting.

FDBS plans to utilize the results from the annual Vocational Rehabilitation Customer Satisfaction Survey and district-level site reviews to assess the outcomes of clients using one-stop centers and to identify areas for improvement. In addition to these methods, FDBS plans to work with the one-stop centers to develop a method for obtaining client satisfaction and feedback.

Please see Florida’s Action Plan for Additional Information on this topic.