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  • III. Operational Planning Elements

    The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above.  Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs.  This section must include—

III. b. 4. D. Evaluation

Describe how the State will conduct evaluations and research projects on activities under WIOA core programs; how such projects will be coordinated with, and designed in conjunction with, State and local boards and with State agencies responsible for the administration of all respective core programs; and, further, how the projects will be coordinated with the evaluations provided for by the Secretary of Labor and the Secretary of Education under WIOA. 

Current Narrative:

DWD continued its State Performance Metrics project (www.in.gov/dwd/RPM.htm) that was built to complement and supplement Federal reporting measures. The primary purpose of the state metrics is to analyze what percent of the state’s unemployed population is actively engaged with the state’s workforce system. DWD now utilizes new customer check-in technology that enables the agency to track clients’ progress from the moment they first step into their local one-stop center through the culmination of their workforce services. The ultimate goal of the project is to identify and recognize successful practices at the regional level. The State Performance Metrics are gathered and negotiated in collaboration with Indiana’s 12 Regional WDBs.

DWD also developed a Federal Quarterly Performance Measures dashboard in PY18 that enables staff and workforce partners to quickly analyze years’ worth of Local Area Reports in one location. This can also be viewed on the DWD Performance Portal at www.in.gov/dwd/RPM.htm.

Additionally, DWD publishes an annual Workforce Programs Report (www.in.gov/dwd/WPR.htm) that tracks expenditures, participation, and outcomes for all agency programs. The Workforce Programs Report is a collaborative effort with other state agencies, including the Department of Education and Commission for Higher Education, among several others. Beginning in 2021, we include the Family and Social Services Agency as part of this report. It is designed to enable policy makers to analyze all of Indiana’s workforce programs based on outcomes that are closely aligned to WIOA performance indicators.

DWD also commissioned the Indiana Business Research Center (IBRC) at Indiana University to conduct a longitudinal study of outcomes for WP, WIOA and TAA clients since 2012.

To achieve Goals 2 and 4 of the Combined Plan, Indiana intends on applying the WIOA performance metrics beyond the Core Programs to include both the Partner and state programs as components of state reporting and evaluation efforts. State reporting will including the following programs:

  • Carl D. Perkins;
  • SNAP E&T;
  • TANF;
  • Jobs for Veterans;
  • SCSEP;
  • Unemployment Insurance;
  • TAA; and
  • Indiana’s Next Level Jobs – Workforce Ready Grants and Employer Training Grants.

For Indiana to achieve Goal 4 and maximize our investments, we recognize that we must go above and beyond the WIOA data points. While these data help us understand the basic levels of performance for our programs, we will include additional data to ensure we are portraying a holistic picture in our state reports. We will capture data that help our state understand the effectiveness of a program at various stages, rather than merely completion at the end. These data will encompass early indicators of success, performance goals upon completion, and longitudinal goals after a program. Overall, Indiana will include the following measurements to determine each of our program’s effectiveness:

For state reporting purposes only, we will be applying the following metrics to all of our Core and Partner Programs:

Outcome TimelineMeasurement
Immediate Outcomes
  • Total enrollment in a program
  • Co-enrollment in supportive programs, as needed
  • Regular participation of individuals (consistent/committed/satisfactory participation?)
  • Percentage of individuals that disengage from a program without completing or earning a credential
  • Earning short-term certifications or completing employability skills trainings
  • An individual’s steps towards employment:
    • Obtaining a job of 20+ hours per week
    • Moving into full-time work (40 hours per week)
    • Receiving employer-sponsored benefits
    • Moving from a low-wage job to middle-wage job
Intermediate Outcomes
  • Second Quarter Employment after Exit
  • Fourth Quarter Employment after Exit
  • Median Earnings for Second Quarter after Exit
  • Credential Attainment Rate
  • Measurable Skill Gains
  • Effectiveness in Serving Employers (including the number of employers taking advantage of the Work Opportunity Tax Credit)
Longitudinal Outcomes
  • Job retention for individuals at years 1 and 3 post-program: Disaggregated by those who disengaged, completed, and earned a credential from a program
  • Upward economic mobility of individuals (e.g., decreased use of government benefits) upon exit from a program and at years 1 and 3 post-program
    • Examining how many participants reach (or maintain) the Self-Sufficiency Standard[1]
  • Re-enrollment rates of individuals in the same program
  • Growth of labor participation rates of target populations
  • Wage gains by target populations

For each of the data points above, Indiana will disaggregate the programs by subgroups, including race/ethnicity, gender, disability status, and socioeconomic status (e.g., those eligible for SNAP and/or TANF). Once baselines are set for each of the data points above in both the aggregate and then disaggregated by subgroups, Indiana will be able to reevaluate the effectiveness of its programs and how well it is serving Hoosiers with the greatest needs.

In addition to the Performance Goals above, Indiana’s Commission for Higher Education will assess and report on the following data aligned to our Vision:

  1. Educational Attainment[2]
  • Measured by progress toward at least 60% of Hoosiers having a quality credential beyond a high school diploma, assessing
  1. Postsecondary-Going Rate
  2. On-Time Postsecondary Completion Rate
  3. 6-Year Postsecondary Completion Rate
  4. Adult Learner Completion Rates
  1. Career Relevance & Preparation
  • Measured by progress toward 100% of postsecondary programs requiring an internship, work-based learning, research project, or other student engagement experience that has career relevance
  1. Economic Impact
  • Measured by progress toward Indiana becoming a leading Midwest state for median household income
  1. By 2025: Above Average in Peer States
  2. By 2030: Top 5 in Peer States

Indiana will utilize its Management Performance Hub to facilitate cross-agency data analysis to better understand how our different policies are working together systematically to improve Hoosiers’ lives.

[1] The Self-Sufficiency Standard calculates how much income families of various sizes and compositions need to make ends meet without public or private assistance. This will vary based on family size and geographic location. (The Indiana Institute For Working Families, 2016).

[2] Indiana uses data from the Census Bureau to track its postsecondary attainment. Currently, these metrics includes only 2- and 4-year degrees earned by adults 25 to 64-years-old. The Commission for Higher Education is considering a revised method to capture the following data in our attainment: adults 18 to 24-years-old and a wider array of credential types (e.g., industry-recognized certifications, long- and short-term workforce certificates, non-credit certificates and apprenticeships).