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III. b. 1. B. Data-collection and reporting processes used for all programs and activities, including those present in one-stop centers

Data-collection and reporting processes used for all programs and activities, including those present in one-stop centers.10

[10] For the PY 2016 state plan, descriptions of data collection and reporting processes need only include currently known indicators.

Current Narrative:

Labor Market Information System

The EDD’s Labor Market Information Division (LMID) is the prime source of high quality and timely economic and workforce information in California. The LMID collects, analyzes, and publishes labor market data from a diverse state economy with more than 1.4 million employers and a civilian labor force of more than 19 million individuals.

Types of Labor Market Information available include:

  • Unemployment rates, labor force, and industry employment by geography for California, metropolitan areas, counties, and sub-county areas.
  • Detailed occupational information on California wages, employment outlook, educational and licensing requirements, and staffing patterns.
  • Projections of employment for occupations and industries by geographic area.
  • Labor force and unemployment rate interactive maps for counties and major cities by population size.
  • Geographic information system maps and reports displaying labor market relationships, patterns, and trends.
  • Dynamic economic indicator visualizations that provide up-to-date data and trends on the state and local labor markets.
  • Veteran’s employment statistics including labor force trends, unemployment rates, and other key statistics for the state.
  • Customized reports, data runs, technical assistance, training, and geographic analyses and maps.
  • Historical civilian employment and unemployment data.
  • Current statewide and county population data by race/ethnicity, income, gender, and more.
  • Interactive Labor Market Supply and Demand Tool broken down by RPU.

Current uses of Labor Market Information include:

  • Business and financial forecasting.
  • Economic development and human resource planning.
  • Monitoring labor force, industry, and economic trends.
  • Planning and development of training programs.
  • Career exploration, employer look up, and job search links.
  • Geographic planning for industry and business expansion.
  • Local labor market research.
  • Occupational skills and qualifications identification.

Job Bank

The CalJOBSSM system is California’s online resource to help job seekers and employers navigate the state’s workforce services. The system allows users to easily search for jobs, build resumes, access career resources, find qualified candidates, and gather information on education and training programs. Most Unemployment Insurance (UI) customers are required to register for a CalJOBSSM account, and post a resume.

The system enables job seekers to:

  • Create and upload multiple versions of their resume tailored to specific jobs or careers paths.
  • Customize and conduct job searches.
  • Set up alerts for job openings.
  • Apply for job openings.
  • Research employers.
  • Make customized resumes viewable to employers.
  • Use a mobile application available on the Apple App Store or Google Play.

The system enables employers to:

  • Post job openings.
  • Browse resumes.
  • Keep their candidate search organized.
  • Expand their search to find qualified candidates for their companies.

Case Management, Data Collection, and Reporting Systems

Title I and Title III

In addition to its job bank and labor exchange roles, CalJOBSSM provides a unified and streamlined intake and case management system that enables co-enrollment across programs, while reducing the duplication of services provided to AJCC clients. The system currently serves as California’s case management system for the following programs:

  • Title I Adult
  • Title I Dislocated Worker
  • Title I Youth
  • Title III Wagner-Peyser
  • Jobs for Veterans State Grant
  • Trade Adjustment Assistance
  • National Dislocated Worker Grant
  • National Farmworker Jobs Program

CalJOBSSM also houses California’s Eligible Training Provider List (ETPL), which supports customer-focused employment training for adults and dislocated workers. Individuals interested in training opportunities can search the California ETPL through the link available on the CalJOBSSM homepage.

Additionally, the CalJOBSSM system serves as the official system of record for federally required data for the following programs:

  • Title I Adult.
  • Title I Dislocated Worker.
  • Title I Youth.
  • Title III Wagner-Peyser.
  • Jobs for Veterans State Grant.
  • Trade Adjustment Assistance.
  • National Dislocated Worker Grant.

Title II

The CDE Adult Education Office (AEO) provides assessment and accountability services for the Title II program through TOPSpro Enterprise. TOPSpro Enterprise is a database designed to accurately measure progress, mastery of skills, and competencies needed to both complete, and advance one or more Educational Functioning Levels (EFL).  It automates scoring, collects student demographic data, tracks agency and individual student performance, generates reports, and aggregates data for state and federal year-end reports.

Features of the data system and relevant processes include the following:

  • TOPSpro Enterprise is used to collect and report all student progress and outcome measures, and for collecting information for federal and state annual reporting.
  • The system provides student, class, and program reports that enable local providers to have immediate access to the data for targeting instruction for continuous program improvement.
  • The local data is submitted quarterly and annually to the CDE for monitoring and aggregation into state and federal reports.
  • TOPSpro Enterprise records each student’s goals on entering a class, as well as their educational outcomes.
  • Assessment may be formal (e.g., a written test), or informal (e.g., teacher observation of student performance through a check competencies mastered).

The data collected consists of measurable skill gains in the following programs areas: English Language Acquisition (ELA), Adult Secondary Education (ASE), and Adult Basic Education (ABE). The data collection process begins with program staff at agencies funded by the Adult Education Family Literacy Act (AEFLA) inputting the data on a daily basis at each site during the program year. Each week the data collected from AEFLA funded agencies is aggregated at a statewide level. The annual data aggregation and data validation begins August 1st of each year. The purpose of the annual data aggregation and validation process is to compile state and federal year-end reports due annually, by October 1st.

Performance measures include all elements in the federal National Reporting System (NRS) reports, including enrollment, attendance hours, completion and advancement of one or more levels, separation before completion, and persistence within a level, attainment of a secondary school diploma or its recognized equivalent, and job placement or retention, and transition into postsecondary education or training.

The CDE also conducts an annual comprehensive qualitative program survey. This survey is required of all participating agencies and involves practitioner focus groups and interviews of both teachers and students. The results provide recommendations for state level planning and development activities, identifies best practices and emerging needs, and helps focus professional development and training to ensure effective instructional programs for targeted populations.

Title IV

The DOR utilizes a case management system known as the Accessible Web-Based Activity Reporting Environment (AWARE). In addition to WIOA data reporting, the AWARE system has a financial component utilized for federal reporting requirements. The system contains consumer data, case notes, and information regarding goods/services for consumers.

Data are collected and inputted in-house by vocational rehabilitation (VR) staff located statewide in 13 geographic districts. The DOR continues to train staff on the current processes, and new processes as needed, and use AWARE to collect WIOA data. State VR systems/agencies collect and report summary data in a federally mandated format called the Rehabilitation Services Administration (RSA) Case Service Report. The RSA-911 report is submitted quarterly for the preceding quarter of the fiscal year by each state’s vocational rehabilitation agency.

The RSA-911 report contains a record for each participant, including VR applicants and students with disabilities receiving pre-employment transition services. It is feasible that a participant may appear more than once in one year, if their case was opened on two or more separate occasions. The federal RSA-911 report aggregates many variables of outcomes-related information, including demographics, disability, interventions, and reason for closure, employment status, sources of financial support, and more. The values of certain fields (e.g. income, hours worked per week, etc.) are reported both status at application and status at closure.

Additionally, RSA-911 quarterly data is consolidated into the annual WIOA Statewide and Local Performance Report (ETA 9169), submitted by October 1 of each year to RSA; this annual report includes five additional, computed data elements related to program performance measures and expenditures for that preceding federal program year.

The RSA assesses the quality, and effectiveness of DOR outcome-related information in relation to the State performance accountability measures described in WIOA Section 116(b), and coordinates guidance and technical assistance to the department to initiate and monitor program improvements. The DOR also uses the information from the quarterly and annual reports internally to self-assess performance and develop strategic initiatives.